Customs Associate I
3 days ago
Responsible for ensuring that U.S. and Canadian customs regulations are adhered to when processing import and export documents to facilitate the movement of cross-border packages. Communicate with consignees, shippers and brokers to clear shipments, close entries, resolve paperwork issues and customs holds.
**Essential Functions**
- Complies with the Canada Border Services Agency (CBSA) for on-site package examinations, shipment hold requirements and shipment clearance.
- Researches issues on CBSA bonded shipments that are on hold at Gateway (can include communication with consignee, shipper and/or broker).
- Researches CBSA tracers and responds with clearance information.
- Reviews and verifies shipment information for the United States Customs and Border Protection (USCBP).
- Manages inbound and outbound calls to resolve paperwork issues (including duties and taxes), clear shipments and close entries.
- Performs routine data entry and directs commercial invoices through Genesis System to brokers as part of the clearance process.
- Performs other duties as assigned.
**Minimum Education**
- High school diploma. Post secondary education in International Studies or recipient of Certified Customs Specialist designation preferred
**Minimum Experience**
- No experience required, administrative experience in cross-border transportation and/or customs preferred
Knowledge Skills and Abilities
- Proficiency in Microsoft Word & Excel and Internet Explorer
- Good understanding of technical and administrative terms relating to US and Canadian government import and export regulations
- Excellent organizational skills and strong attention to detail
- Good customer service skillsJob Conditions
**Preferred Qualifications**:Post June 17,2025 - un post June 24 2025
**Pay Transparency**:
**Pay**:
**Additional Details**:Scheduled hours from 5:00 AM to 10:00 AM
**DISCLAIMER**
**Employment Equity Statement
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