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Terminal Manager
3 weeks ago
The Kenan Advantage Group Inc., (KAG), is North America’s largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases, and food products across the United States, Canada, and Mexico.
Our Canadian operating companies, known as KAG Canada, include Westcan Bulk Transport, RTL Construction, Les Distributions Carl Beaulac, Paul’s Hauling, Kentrax Transport, Connectrans Logistics and Valley West Transport - One team driven to make a difference If you want to contribute to KAG's excellent tradition of innovation and leadership in the logistics and transportation industry, we invite you to apply
The Terminal Manager is responsible for all aspects of day-to-day operations with the highest-level priority on providing exceptional training and development to their team members with an uncompromising commitment to ensure a safe and healthy work environment.
**About the position**:
- Fostering an environment where people are excited to come to work. Create and maintain a positive work environment.
- Engagement and enablement are key - how motivated and equipped are our teams to perform our roles within the company?
- Having a creative and think outside the box approach to being flexible and accommodating to employees.
- Analyzing data to predict staffing requirements, liaise with Human Resources to ensure recruitment needs are fulfilled.
- Responsible for the overall supervision, hiring, retention, training, and development of all staff within the Terminal.
- Employee relations, such as dispute resolution, corrective action, and communications.
- Overseeing all aspects of the day-to-day safety and operation of the Terminal.
- Providing support and direction to the Driver Services team to ensure our safety culture is maintained and processes and policies followed.
- Ensuring compliance with Federal Regulations and company policies and procedures.
- Working closely with the dispatch team to ensure a superior level of service is provided to all internal and external customers.
- Facilitating the effective utilization of people and equipment.
- Preparing terminal huddles, weekly performance call, monthly asset planner, annual budgets, analyze monthly financial statements, and monitor terminal profitability.
- Ensuring customer requests are responded to in a timely manner, including preparation of required information for meetings and planning sessions.
- Conducting site visits for customer service reviews and service level validation - resolve differences as required.
- Realizing effective communication of available resources to other regional dispatch centers and developing a strong working relationship to ensure effective execution of customer service requirements.
- Working closely with Fleet Services to ensure that all equipment that requires repair/maintenance is made available and aligned with maintenance budget.
- Administering other duties as required.
**Education and experience**:
- Post-secondary education, or experience to supplement, with a concentration in administration, safety, logistics or transportation; other related training would be an asset.
- Several years of diverse experience with leadership responsibilities in the transportation industry required, with specific exposure to fuel and bulk commodities hauling.
- Experience with Windows-based programs; TMW experience is an asset.
- Knowledge of heavy-duty truck maintenance and repairs an asset.
- Exceptional verbal and written communication skills
- Well organized, detail oriented, enthusiastic, and confident with a roll up your sleeves attitude towards work.
- Excellent problem solving and analytical skills.
- Capable of handling confidential information with discretion and professionalism.
- A solid business presence complimented by personal drive, resourcefulness, maturity, integrity, honesty, and sound business judgment.
**Renumeration**:
- Competitive compensation including immediate company paid benefit package for you and your family.
- We offer a wide range of other employee programs and incentives including a matching pension program, annual bonus opportunities and scholarships opportunities for your children.
External applicants in consideration will adhere to a company-paid criminal record search.
