Warehouse Supervisor

**WE DELIVER FULFILLMENT**

Go Direct is a Third-Party Logistics (3PL) company with locations in Mississauga ON, Calgary AB, and
Columbus Ohio. We’re a fast-growing, team
- focused company that’s seeking new talent to join us on our exciting journey.

We are committed to exceeding our customer expectations by identifying and developing opportunities that enhance our customer’s supply chain strategies. Through experienced leadership, creative innovation, and state-of-the-art technology, we are committed to continuous operational improvement.
Our business philosophy is based entirely on delivering the highest standards of quality service in the most efficient manner possible. We believe every order, every client, every customer, and every employee of Go Direct deserves fulfillment.

We are dedicated to helping our clients succeed. From our front-line team members on our service desk to our innovative engineering team, we are constantly working to support our customers’ growth. We’re always looking for great people, so if you’re dedicated to your craft and thrive in a dynamic environment, join our Go Direct team.
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**ROLE: Warehouse Supervisor**
Position Overview
The Warehouse Supervisor are responsible for the front-line operation of the assigned work area. This includes ensuring that the employees under the supervisor’s direction consistently meets service, quality, productivity, and health and safety targets. The Warehouse Supervisor collaborates closely with customer service and the Management Team on day-to-day operational performance targets, meeting all daily, weekly, and monthly schedules and ensuring all company policies and processes are followed.

What You Will Be Doing
Overseeing the department, the supervisor will provide clear, concise communication to employees on operational policies and procedures, taking necessary action as required
Plan, schedule, assign and direct work to the employees
Produce and analyze production reports, act where necessary to meet internal compliance requirements
Ensure customer service, quality, and safety standards are met in an efficient and innovative manner; partner with all departments to address issues, where needed
Ensure a safe working environment in accordance with the Occupational Health and Safety Act and Company Health and Safety policies
Communicates and coordinates with customer service to utilize labor efficiently to service our customers
Ensure productivity targets are achieved

Labor planning and allocation
Champion change in a way that promotes and maintains high employee morale; strive for continuous improvements in all areas
Manage team members coaching for growth and development; ensure department morale and engagement remains high
Communicate daily to associates regarding production goals and company information
Other duties as assigned

About You
1-5 years’ relevant experience in the warehouse industry including supervisory experience
Previous experience working with picking, packing, and shipping
Ability to work in a deadline driven environment
Result orientated, Delegation, Problem Solving, Planning, Process Management
Ability to maintain speed and accuracy against established targets
Demonstrated leadership and communication skills a must
Proficiency in written and spoken English
Health and Safety knowledge and experience preferred
Understanding of WMS and/ or experience in a RF environment Ability to lead and foster employee relationships. Individual should be willing to work in a fun, fast paced environment,
1-3 years previous leadership/management experience in a warehouse/distribution/retail environment or equivalent; Team player, motivated, driven
Excellent written and verbal communication skills, strong analytical skills, interpersonal skills, and planning skills
Excellent problem-solving ability, high sense of urgency
Must have the ability to act independently and ability to work collaboratively within a team
Ability to work in a fast-paced and deadline-oriented environment
Self-motivated with critical attention to detail, deadlines, and reporting

What We Offer
A culture that is both rich and diverse, focused on onboarding great talent
A collaborative environment built on a foundation of Teamwork
A coach committed to supporting the achievement of your personal career goals
Health Care Benefits & Rewards Programs
Competitive Compensation Program
A culture that promotes a healthy, fulfilling work/life balance while offering long-term career opportunities

Equal Opportunity Employer
Go Direct is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

COVID-19 Precautions and Considerations
In line with Health recommendations and risk assessments
Remote interview process available

In-person interview process available
Personal protective equipment provided or required
Social distancing guidelines in place
Virtual meetings
Sanit