Outreach Worker- Settlement Programs

**SUMMARY**

Using various modalities and techniques especially as it relates to persons with learning variances, the Outreach Worker shall provide outreach services in a supportive and culturally sensitive manner with the goal of connecting newcomer clients with settlement support to assist their integration into the community.

The Outreach worker will require excellent communication skills to share information and ensure accurate and timely delivery of specialized client service. All Settlement Program team members share responsibility and accountability for the quality of one-on-one service, group sessions and promotion/outreach activities.

**Responsibilities**:

- Provide support for Language Facilitators by reviewing, selecting and distributing resources/learning materials and overseeing the development for new resources
- Executes an effective outreach strategy in developing promoting & advancing a strong public profile for the program
- Develops and maintains positive working relationships with key stakeholders
- In coordination with the program team, plans and coordinates settlement related activities and programs for groups of newcomer clients, stakeholders and community linkages
- Facilitates outreach group sessions to promote community events, job fairs, ethno-cultural events, program sessions and such activities to inform newcomer clients about settlement services
- Establishes networks and community linkages that promote awareness with other settlement organizations and other community groups including faith organizations, businesses, community centers, schools, day cares, hubs, etc in the city
- Maintains a progress report of outreach activities/strategy (progress and assessment reports as required)
- Facilitate constructive and culturally sensitive information & orientation workshops for newcomer clients to increase their community connections
- Informs LDATD administration and colleagues about emerging settlement related issues, including a profile of the community

**Qualifications & Requirements**:

- Demonstrated knowledge and experience with the issues affecting newcomers
- Experience and demonstrated ability to work in collaboration with (diverse group of stakeholders) a broad range of stakeholders and demonstrated awareness of cultural diversity, settlement and integration issues pertaining to newcomers to Canada is essential
- Understanding Learning Disabilities (LDs) and Attention Deficit Hyperactivity Disorder (AD(H)D), barriers individuals face in everyday life and integration, services that are available to assist integration and accomodation. Resourceful: familiar with community social services networks, not-for profit organizations and barriers immigrants face to integrate into Canadian environment
- Highly developed interpersonal skills including emotional intelligence & cross-cultural communication, cultural & linguistic sensitivity, and diversity supportiveness
- Experience working with community based, multi-service agencies or in the not-for-profit sector
- A post-secondary University Degree or College Diploma with an interest in communications, outreach, marketing promotions, community development and/or business development
- Experience with iCARE, MS Office Professional with Power Point, Word, Excel, and MS Outlook (including calendar & scheduling, mails, task etc) Prezi, social media
- Exceptional communication, linguistic skills (written and spoken)
- Flexibility with hours and location of work (may work occasional weekends and evenings)
- Use of a reliable vehicle for travel within GTA is an asset

This is a part-time renewable contract position, 25 hours per week.

Start Date: As soon as possible

**How to apply**:
Please submit your resume, cover letter and a list of three professional references

**LDATD is an inclusive employer committed to ensuring accessibility. If you require accommodation to attend an interview, please contact us.**

**Job Type**: Part-time
Part-time hours: 25 per week

**Salary**: $23.00-$25.00 per hour

Schedule:

- Day shift

Ability to commute/relocate:

- Toronto, ON M2N 6A3: reliably commute or plan to relocate before starting work (required)

**Experience**:

- outreach: 1 year (preferred)
- Settlement program delivery: 1 year (preferred)