Front Desk Receptionist

6 days ago


Burlington, Canada Auto Glass Depot inc. Full time

**Job Title: Front Desk Receptionist - Auto Glass Depot**

**Location**: Burlington, Ontario
**Company**: Auto Glass Depot

**About Us**:
Auto Glass Depot is a leading provider of auto glass repair and replacement services, offering high-quality products and exceptional customer service. We are currently looking to add a Front Desk Receptionist to our team. If you’re a motivated, organized, and friendly individual, we want to hear from you

As a Front Desk Receptionist at Auto Glass Depot, you will be the first point of contact for our customers, providing exceptional service over the phone and in person. You will be responsible for managing customer appointments, processing insurance claims, and handling general office duties.

**Key Responsibilities**:

- Answer incoming calls and respond to customer inquiries in a professional and friendly manner
- Book and schedule appointments for auto glass services
- Handle insurance work orders and process claims on the customer’s behalf
- Create and maintain daily work schedules for technicians
- Perform data entry tasks in Microsoft Excel (experience preferred, but we will provide basic Excel training if needed)
- Assist with customer service and general office tasks as required

**Qualifications**:

- Excellent communication and phone etiquette
- Strong organizational skills with attention to detail
- Ability to multitask and manage time efficiently
- Experience with Microsoft Excel (preferred, but not required)
- Previous experience in customer service or office administration is a plus
- Positive attitude and ability to work well with a team

**Why Join Us?**
- Competitive salary
- Friendly and supportive team environment
- On-the-job training and professional development opportunities
- Opportunity for growth and advancement

**How to Apply**:
**Job Types**: Full-time, Permanent

Additional pay:

- Commission pay
- Overtime pay
- Tips

**Benefits**:

- On-site parking

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

Work Location: In person

Expected start date: 2025-03-01



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