Production Planner

2 days ago

Burnaby, Canada Hemlock Printers Full time

We have an opening for a **Production Planner **in our Litho Planning department The Production Planner, Litho Print provides exceptional project management services for Hemlock’s litho print activities. The role ensures all relevant production specifications are communicated clearly and efficiently to production teams and outside suppliers ensuring the product meets or exceed both quality and delivery expectations. Equally important, the role provides responsive and professional service to Hemlock’s customers, sales team members and other internal staff involved in the project.

The position is Monday to Friday, 8.0 hours per day.

**Core Responsibilities**:

- Plan and manage print orders from order submission through to billing
- Act as primary contact (internally and externally) ensuring customer needs are met
- Co-ordinate materials and 3rd party suppliers as required
- Ensure project stays within estimated scope and manage change costs as required
- Support other Customer Service team members to balance and manage workload
- Participate and support in continuous improvement and the development of best practices within and across the department

**Additional Duties**: The above responsibilities do not imply that these are the only duties to be completed. Any other job-related duties and instructions requested by your manager are expected to be performed.

**Skills & Qualifications**:

- Related diploma or degree and/or a minimum of two years of industry experience in print production planning or coordination is an asset.
- Has excellent listening and communication skills
- Has good analytical and problem-solving skills
- Able to establish excellent rapport with clients
- Able to stay focused under pressure
- Able to meet strict deadlines
- Has strong attention to detail and accuracy

**Benefits**:

- Extended Health and Dental (incl. of Vision & Prescriptions), Life, AD&D, Short-term Disability and Long-term Disability Insurance package
- Vacation and Care/Sick pay
- Group RRSP
- Profit-Sharing
- Employee & Family Assistance Program
- Transit/Compass Card program
- Free Electric charging stations & onsite parking

Hemlock Printers is committed to building a diverse and inclusive workplace. We strive to ensure our internal policies and practices recognize the value of diversity, inspire employee participation and are free of barriers to advancement. Our goal is to provide an equal possibility for everyone and for every employee to feel safe, valued, empowered, and respected for their contributions to our shared purpose. All those who would contribute to the further diversification of our community are encouraged to apply.

Open Until Filled.

**Job Types**: Full-time, Permanent

**Salary**: $50,154.00-$69,615.00 per year

**Benefits**:

- Commuter benefits
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Profit sharing
- RRSP match
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Burnaby, BC: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Have you completed a certificate, diploma, or degree in Graphic Communication/ Print / Publishing program?

**Education**:

- AEC / DEP or Skilled Trade Certificate (preferred)

**Experience**:

- Print or Project Planning: 2 years (preferred)

Work Location: In person

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