Vape Shop Retail Worker

1 week ago

Hamilton, Canada Popavape Vape Shop Full time

**Full-Time Sales Associate - Popavape Hamilton**:

- Concession St, Hamilton, ON_

**Full-time: 35-38 hours/week (Weekdays: 4pm to Midnight)**

**About Popavape**:
Popavape is the largest vape shop chain in Canada, now expanding into Hamilton Our newest location is set to become the city’s go-to destination for vape products thanks to:

- The largest selection of vapes and accessories
- The lowest prices
- Amazing loyalty programs
- Unmatched customer experience

To make this happen, we’re building a passionate, knowledgeable team—and that starts with you.

**Your Role: The Heart of the Store**
As a Sales Associate, you’re the face of Popavape. You’ll be responsible for delivering outstanding customer service, keeping the shop organized, and making sure customers leave happy and well-informed. You’ll work closely with the manager to ensure smooth day-to-day operations.

**Key Responsibilities**:
**Customer Service & Sales**
- Greet customers with a warm, helpful attitude
- Understand customer needs and recommend products
- Upsell accessories (lanyards, coils, bags) and VIP loyalty cards
- Process transactions and handle returns professionally
- Offer $5 off in exchange for a Google review when appropriate

**Product & Inventory Support**
- Restock shelves and maintain product displays
- Track customer requests for flavours/products we don’t currently carry
- Help keep the store clean, stocked, and organized at all times

**Store Procedures**
- Follow store opening/closing steps as trained
- Count cash at the start of your shift to ensure the float is accurate
- Log notes about special customer orders or issues as needed

**What We’re Looking For**:
✔ Retail experience (vape, cannabis preferred)
✔ Strong people skills - friendly, helpful, and confident
✔ Punctual, dependable, and takes pride in doing a great job
✔ Fast learner who is motivated and attentive to customer needs
✔ Interest in vaping culture or knowledge of vape products is a major plus

**Why Join Popavape Hamilton?**:

- Work in a fun, fast-paced environment
- Competitive pay with opportunities for growth
- Be part of something big—we’re growing fast and want strong team players
- Learn about the industry and gain hands-on experience in retail and customer service

Pay: $17.25-$18.75 per hour

Expected hours: 35 - 40 per week

**Benefits**:

- Store discount

Shift:

- 8 hour shift

Work days:

- Monday to Friday

Work Location: In person

Expected start date: 2025-05-01

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