Store Manager
21 hours ago
Job Summary:
**Responsibilities**:
- Oversee daily store operations, including sales, customer service, and inventory management.
- Lead, mentor, and manage the Sales and Front Office team to achieve sales targets and customer satisfaction.
- Develop and implement strategies to drive sales growth and improve store performance.
- Monitor key performance indicators (KPIs) and take corrective actions as needed.
- Ensure a positive shopping experience by maintaining store appearance, layout, and product displays.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Train and develop team members on sales techniques, customer service, and product knowledge.
- Manage scheduling, staffing, and payroll to optimize productivity and control costs.
- Collaborate with other departments (e.g., Marketing, Purchasing) to support store initiatives.
- Stay informed of industry trends and competitor activities.
**Requirements**:
- Degree in Business, Retail Management, or a related field (preferred).
- Proven experience in retail management, with at least 3 years in a leadership role.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in using point-of-sale (POS) systems and other retail software.
- Ability to work a flexible schedule, including weekends and holidays.
- Strong organizational and multitasking abilities.
Pay: $50,000.00-$70,000.00 per year
**Benefits**:
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Store discount
Flexible Language Requirement:
- French not required
**Education**:
- Secondary School (required)
**Experience**:
- Retail management: 1 year (preferred)
**Language**:
- French (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
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