Store Manager

21 hours ago

Peterborough, Canada Bennett's Furniture and Mattress Full time

Job Summary:
**Responsibilities**:

- Oversee daily store operations, including sales, customer service, and inventory management.
- Lead, mentor, and manage the Sales and Front Office team to achieve sales targets and customer satisfaction.
- Develop and implement strategies to drive sales growth and improve store performance.
- Monitor key performance indicators (KPIs) and take corrective actions as needed.
- Ensure a positive shopping experience by maintaining store appearance, layout, and product displays.
- Handle customer inquiries, complaints, and feedback in a professional manner.
- Train and develop team members on sales techniques, customer service, and product knowledge.
- Manage scheduling, staffing, and payroll to optimize productivity and control costs.
- Collaborate with other departments (e.g., Marketing, Purchasing) to support store initiatives.
- Stay informed of industry trends and competitor activities.

**Requirements**:

- Degree in Business, Retail Management, or a related field (preferred).
- Proven experience in retail management, with at least 3 years in a leadership role.
- Strong leadership, communication, and interpersonal skills.
- Excellent problem-solving and decision-making abilities.
- Proficiency in using point-of-sale (POS) systems and other retail software.
- Ability to work a flexible schedule, including weekends and holidays.
- Strong organizational and multitasking abilities.

Pay: $50,000.00-$70,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- Store discount

Flexible Language Requirement:

- French not required

**Education**:

- Secondary School (required)

**Experience**:

- Retail management: 1 year (preferred)

**Language**:

- French (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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