August 13, 2022 - Retail Associate

Be part of a locally owned business with a commitment to supporting the community where we live, work and play. A legend in the footwear industry, Red Wing Shoes and its’ brands have been providing unparalleled quality and craftsmanship since 1905. We pride ourselves in providing a custom shoe fitting experience, just like back in the day We are looking for hard-working team members to carry on our values of respect, integrity, community, and excellence while honoring our heritage and nurturing our brands. In return, we offer a great retail culture, supportive team, quality training, and life-friendly retail hours.

As a **_Retail Associate_** at Red Wing Shoes, you’re not just a sales expert, you are a **_Fit Expert_** Using our foot analysis technology, combined with your product knowledge, exceptional customer service and our proven fitting process, you are essential to helping your customers fall in love with their next pair of boots.

Red Wing Shoes is the place to start for a great retail career. We offer opportunities for advancement through career development to help you achieve your career goals. Build your legacy at Red Wing Shoe Company. Join our team and sell products you’ll be proud to stand behind
- Ensuring high levels of customer satisfaction by being knowledgeable on all products offered, our legendary fitting process, and teaming up with co-workers to provide excellent sales service.
- Engage with each customer to create an authentic brand experience.
- Measure and fit every customer properly.
- Ability to learn and share expertise of products and trends to fit customer’s needs.
- Enter customer information and sales into Point of Sales system, process payments & returns, balance cash drawer and daily reporting.
- Maintain knowledge of product features and benefits, as well as technical specifications of all lines, merchandising and marketing efforts, and promote community engagement.
- Provide shoe cleaning and conditioning service, minor repairs and coordinate warranty work with local partners.
- Dependability and flexibility with scheduled work shifts including weekend.
- Adhere and execute all store policies, procedures and practices as outlined by Store Manager.

**Qualifications**
- Strong customer service and retail selling experience required.
- Passionate about footwear
- High school diploma or general education degree (GED) required, and 0-2 years related experience/training.
- Motivated, confident and comfortable engaging customers to deliver an elevated experience.
- Initiates completion of tasks or activities without necessary supervision.
- Takes initiative to learn and maintain up-to-date knowledge on product.
- High energy, enthusiasm and motivated demeanor.
- Enjoys working as part of a team and contributes to a positive and inclusive work environment.
- Flexible availability - including nights, weekends, holidays and a changing schedule.
- Is a future leader and mentor
- Retail footwear and/or wholesale experience preferred.
- Computer experience with Excel, Word, Outlook and Point of Sales systems.

**Physical Demands**
- Lifting 50 pounds
- Climbing a ladder
- Bending/stooping/kneeling required
- Routine standing for duration of shift (up to 8 hours)
- Store maintenance duties including but not limited to setting up and maintaining displays, dusting displays, vacuuming, mopping floors, and washing windows.

**Job Type**: Part-time
Part-time hours: 20-30 per week

**Salary**: From $16.00 per hour

**Benefits**:

- Casual dress
- On-site parking
- Store discount

Schedule:

- Day shift
- Weekend availability

Ability to commute/relocate:

- North Vancouver, BC: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Retail Associates & Cashiers: 1 year (preferred)
- Customer service: 1 year (preferred)
- Sales: 1 year (preferred)

Shift availability:

- Day Shift (preferred)