Branch Manager

Matrix Video Communications is a Canadian audiovisual and media production solutions company that was established back in 1994. The changing pace of technology has created a number of opportunities as well as challenges, and we are proud to have continued to work together as a team to grow and innovate throughout the decades. Some of our audiovisual solutions include videoconferencing systems, digital signage solutions, video walls, split-meeting room configurations, and more. Come join our amazing Winnipeg team as a Branch Manager & Sales Account Manager and be a part of our story

**Job Summary**:
This position will be accountable for building relationships, overseeing a plan to increase sales, and developing procedures to help increase productivity within their team. Our management strategy is that we try to hire good capable individuals that are prepared to work hard and manage their own territory as they see fit, along with the support of other key personnel.

**Core Responsibilities**:

- Overseeing daily operations of the branch.
- Managing the employees of that branch which can include performance reviews, hiring and terminating employees, resolving disputes between employees, answering questions from employees and making suggestions to improve productivity.
- Communicating with customers, department heads, and a variety of other individuals.
- Evaluating sales, suggesting improvements to increase sales, and developing new sales strategies.
- Learn audio visual products, services, and how to educate customers on the benefits of our solutions to win sales. Some of them products and services you can expect to learn are from Crestron, Panasonic, Sony, Sharp, Samsung, Biamp, Bose, Toa, Viewsonic, and Logitech.
- Serve as the lead point of contact for all customers and manage the full lifecycle of customer engagement from finding the sale, to initial consult, through project management, deployment, and maintaining any ongoing support.
- Build and maintain strong, long lasting client relationships.
- Collaborate with key internal stakeholders to identify and grow opportunities within the territory.
- Utilize Microsoft Office (Outlook, Excel, Word, Teams, etc.) daily.
- Become proficient in our CRM and Quoting Software to capture sales and sales forecasting activities.
- Be accountable for achieving monthly/quarterly/annual sales goals.
- Call on target accounts and be comfortable delivering enterprise level presentations to potential clients, business partners, and industry associations.

**Qualifications**:

- Bachelor’s degree or Diploma in a related field such as Business, Technology, Marketing, etc.
- 3+ years’ experience in a Management role, ideally within the same or a related industry.
- Additional certifications in areas such as leadership, management, or project management are considered an asset.
- Mentoring skills such as working with other sales reps to improve sales.
- Ability to motivate a team.
- Ability to manage customer service issues and maintain client base.
- In-depth understanding of effective sales strategies.
- You have a vehicle for transportation and valid driver’s license.
- Must be willing to learn on the job and be highly reliable.
- Great communication skills with excellent speaking, listening and writing skills.
- The ability to multi-task, stay focused, and self-manage.
- The ability to evaluate, troubleshoot, and follow-up on customer issues.
- Organized and efficient with the ability to fill up your calendar and manage your time effectively.

**Why work here?**
- Join our team and work for a well established family owned business
- We offer a competitive compensation package including salary, commission, bonuses, company laptop and cell phone AND taxable auto allowance
- Employer paid benefits including Dental, Vision, Health (including paramedical services such as massages, chiropractic, acupuncture, etc.), Critical Illness, LTD, Life and AD&D
- An Employee Assistance Program to support work/life balance
- Vacation days, personal days and extra time off at Christmas
- Fun days to keep all our employees connected whether they are in office or remote
- Lots of training and development opportunities
- Employee discount programs
- And much much more