Outside Sales Representative

2 weeks ago

North Bay, Canada Zedd Customer Solutions Full time

**ABOUT ZEDD CUSTOMER SOLUTIONS**

Zedd Customer Solutions is a Canadian owned and operated outsource contact center services provider. Our success can be attributed to the dedication, hard work, and service excellence delivered every day by our talented team of contact center professionals

Zedd Customer Solutions is expanding and invites you to join our amazing team of ambitious call center professionals.

You will join a friendly environment where we all work together to create a fun and exciting atmosphere.

***

We are looking for highly motivated and enthusiastic professionals who excel in fast paced environments to work on an Outbound Customer Service and Sales program.

Working in the call center you will be responsible for conducting outbound calls to offer wireless services.

This position is located in our North Bay office.

**ESSENTIAL FUNCTIONS**:

- Conduct outbound telephone calls.
- Work in a fast paced environment and have the ability to adapt quickly.
- Consistently meet established program sales targets.
- Immediately and effectively provide exceptional customer service levels to resolve customer concerns and inquiries.
- Contact new and existing customers to promote products and services directly from our client’s database.
- Offer feedback to the program supervisor based on errors or improving results.
- Maintain a positive and productive attitude.
- Be available Monday to Friday from 9:00 AM to 9:00 PM EST and Saturday from 9:00 AM to 6:00 PM EST.
- Demonstrate initiative and work in a team environment.
- Attend and actively participate in all required training programs

**WE ARE PROUD OF OUR EMPLOYEES AND SUPPORT THEM BY OFFERING**:

- Company paid training
- Work environment that supports our employee’s career path
- 4% vacation pay directly deposited
- Paid holidays
- Medical, dental and vision coverage.
- Life insurance and long term disability coverage.

**KEY ATTRIBUTES REQUIRED**:

- Excellent verbal and written English communication skills.
- Prior customer service and sales experience is an asset
- Enjoys working in a team environment
- Effective listening skills
- High school diploma or equivalent
- Satisfactory criminal record check

**Job Types**: Full-time, Permanent

Pay: $17.20 per hour

Expected hours: 35 - 44 per week

**Benefits**:

- Commuter benefits
- Employee assistance program
- Work from home

Flexible language requirement:

- French not required

Schedule:

- 8 hour shift
- Evening shift
- Monday to Friday
- Weekends as needed

**Location**:

- North Bay, ON P1B 7K9 (required)

Work Location: In person

Expected start date: 2025-06-09

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