Superintendent, Community Housing

**About Queen's University**

Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.

Come work with us

**Job Summary**

**A Brief Overview**

The Housing and Ancillary Services team manages 4,940 student beds in 18 residence buildings, as well as off-campus rental apartment and housing properties, three dining halls, numerous retail foodservice locations on campus, the Donald Gordon Hotel and Conference Centre, University Club and Event Services. Residence buildings also provide temporary accommodations for the summer conference, events and tourism markets. Revenue and services from these units support vital student life programs and contribute to the University's learning environment.

Community Housing is responsible for all aspects of the University's leased housing and manages the off-campus properties owned by the University, consisting of 260 units at An Clachan, 123 units at John Orr Tower, and 62 properties in the University District. This position is responsible for cleaning vacant units during tenant turnover and the incumbent must be available for peak turnover periods (April 30, May 1, August 31, September 1). This position acts as the first point of contact for tenants. This position cleans common spaces within the housing complex, including hallways, stairwells, corridors, and laundry rooms. This position reports damages, required repairs, and violations of lease agreements. This position admits and escorts contractors to perform repairs in the building. This position also communicates with current and prospective tenants and delivers notifications.

This position cleans internal and external spaces within the housing complex, including hallways, stairwells, corridors, laundry rooms and outdoor areas. This position reports damages, required repairs, and violations of lease agreements. This position admits and escorts contractors to perform repairs in the building. This position also communicates with current and prospective tenants and delivers notifications. This position acts as the point of contact for tenants.

**What you will do**

Cleans internal and external spaces within the housing complex, including hallways, stairwells, corridors, laundry rooms and outdoor areas.

Reports damages within the housing complex for repairs.Admits and escorts contractors to perform repairs in the building.Provides apartment tours to prospective tenants.Delivers tenant notifications.Reports violations of lease agreements.Cleaning vacant units during tenant turnover.Acts as a point of contact with tenants regarding building issues.
- Other duties as required in support of the department and/or unit.

**Required Education**
- Secondary School Diploma.

**Required Experience**
- More than 6 months and up to and including 1 year of experience.

**Required Licenses and Certifications** Satisfactory Criminal Records Check required.
- Vulnerable Sector Screening required.

Consideration may be given to an equivalent combination of education and experience.

**Job Knowledge and Requirements**
- Basic knowledge of standardized, often repetitive, work procedures, general facts, or use of simple equipment.
- Provide clear, concise information to others to address straightforward needs or requests.
- Interaction with others typically requires basic courtesy and the straightforward exchange of information.
- Prioritize own work to accomplish pre-established, clearly-defined tasks within specified guidelines.
- Follows direction and seeks clarification when required.
- Applies known solutions to simple and readily understood problems.
- Brings forward obstacles or challenges completing work in a timely manner so that deadlines can continue to be met.
- Awareness of human rights, diversity, equity, Indigenization and inclusion.
- Understand university specific processes and policies to address human rights or equity concerns.

**Employment Equity and Accessibility Statement