Receptionist

2 weeks ago

Woodbridge, Canada AWD Full time

Aluminum Window Designs Ltd. and our partner group of companies are Canada's Most Comprehensive Window & Door Manufacturers.

Since 1991 AWD has been servicing the high-rise new construction and renovation industry by providing a wide range of high-performance windows. Its wide range of products includes thermal aluminum window and window wall systems, swing doors, sliding balcony doors, steel insulated aluminum framed doors, the Euro Door, an all-aluminum glass balcony door, sliding, awning and casement windows, curtain wall, aluminum architectural railings and aluminum panel systems.

Our companies are internationally renowned for manufacturing quality aluminum window and door products. We also maintain a network of factory authorized professional Window and Door installation companies as well as our internally supervised installation services.

AWD is recruiting a receptionist to join our team located in Woodbridge, ON. The incumbent should have at least 2-3 years previous reception, administrative and/or customer service experience working collaboratively and enjoy the challenge of a fast-paced environment

**Duties and Responsibilities**:

- Greets visitors, administers sign-in process, and answers all incoming telephone inquiries in an expeditious, polite, friendly and professional manner; identifies and quickly assesses the customer’s needs.
- General administrative duties including; filing, faxing, processing mail and courier requests, errands as needed, takes weekly inventory of reception supplies, and coffee-making duties.
- Releases orders for on-site customers and processes payment. Works with the Credit Manager to perform A/R functions including; processing payments and closing of VISA terminal nightly.
- Makes pick-up calls to customers for goods that have been in shipping for 14 days.
- Ensures showroom is clean and presentable at all times.
- Sorting Fax Pro, Entering QC checklist and warranty cards daily.
- Performs Referencing, Load Maker and Delivery duties on a back-up basis or as needed.
- Other duties as required.

**Qualifications**:

- 3-5 years experience in a reception, administrative and/or a customer service role.
- Excellent communication skills; verbal, written.
- Proficient computer skills; MS Outlook, Excel, Word and PowerPoint.
- Ability to multi-task and thrive in a fast paced, dynamic work environment.
- Superior organizational and follow-up skills.
- Dependable, self-starter.
- Strong analytical skills with a solution driven, results oriented approach.
- Team oriented contributor with the ability to work independently.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of AWD personnel. The employer reserves the right to assign other job duties as necessary and as the business evolves.

Please note all offers of employment at Aluminum Window Designs are conditional upon the successful completion of a pre-hire background check.

**Accommodation for those with disabilities will be provided on request.**

**NO AGENCIES PLEASE**

**Job Type**: Permanent

**Benefits**:

- Casual dress
- Dental care
- Extended health care

Schedule:

- Day shift

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