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Intake Coordinator

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Ottawa, Canada Bayshore HealthCare Full time

**Intake Coordinator**(**Job Number**:25006644**)** **Primary Location**:ON-Ottawa - Administration - **Employee Type**:Casual**Description**: - ** INTAKE COORDINATOR** Bayshore HealthCare is one of Canada's leading providers of home and community health care servcies and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006. In 2015, Bayshore achieved the designation for Best Practice Spotlight Organization from the Registed Nurses' Association of Ontario. Bayshore Healthcare is also recognized as Canada's Best Empoyers in Forbes 2023 list. **JOB SUMMARY** The Intake Coordinator, under the direction of the immediate Supervisor, is responsible for timely data entry of all client referrals and updated information. This is a hybrid position with most work being completed from home. **DUTIES AND RESPONSIBILITIES** - Monitor multiple intake portals for various document types - Process documents to appropriate branch within specified time frames - Complete data entry with high degree of accuracy - Assist with document tracking and workload measurements - Participate in client satisfaction initiatives - Participate in ongoing internal and/or external continuing education activities - Adhere to Bayshore Policies and Procedures - Participate in quality activities and continuous improvement initiatives in keeping with the company's Quality Management System - Participates in proactive Health & Safety activities while performing all duties. Is responsible to notify immediate Supervisor of any Health & Safety risks or concerns - Maintains confidentiality of both client and corporate information, and discusses such information with authorized Bayshore personnel - Complete other tasks as requested **Why Bayshore May Be The Perfect Fit For You**: - Bayshore Healthcare is built upon the guiding values of compassion and reliablity; teamwork and diversity; innovation, leadership, and growth. Every single one of our 19,000+ employees across Canada operates with these values in mind; - Top Industry Wages: Bayshore recognizes the critical work you do. We offer competitive compensation reflecting your skills and dedication to care - Comprehensive Benefits: Enjoy company-sponsored health and dental benefits for you and your family, ensuring your well-being - Retirement Savings Plan: Benefit from a company-sponsored retirement savings plan to help secure your financial future - Paid Time Off: Including sick days, orientation and training - Career Advancement: Opportunities for professional advancement and growth - Collaborative Team Atmosphere: Work alongside a dedicated team of healthcare professionals who are committed to providing the highest quality of care, with accessible managers who value and support your work - Safe and Supportive Environment: Adherence to strict health and safety protocols to ensure the well-being of both staff and clients **Qualifications**: - ** Education** - Minimum - Secondary School Diploma - Completion of an Administrative Assistant Program is preferred - Medical Terminology is an asset **Experience** - A minimum of two years related customer service experience, preferably in healthcare - Proficiency working in data bases and with Microsoft Office Suite (Outlook, Word, Excel) **Other Skills and Abilities** - Exceptional organizational and interpersonal skills - Proven ability to work both independently and as part of a team - Ability to meet deadlines and strong commitment to continual learning - Demonstrated competency in keyboarding and Windows scheduling software - Ability to operate all standard office equipment - Ability to speak English is required, the ability to speak French is an asset - Minimum 30 w.p.m typing speed required Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provinical government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis. "At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individual's purpose, potential and wellbeing."