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Dental Assistant/receptionist

2 weeks ago

Toronto, Canada Pacific Dental Full time

**Job Overview**
We are seeking a friendly and motivated dental assistant/receptionist to join our dynamic, modern dental practice. Proficiency with dental software, particularly Abeldent, is highly desirable.

**About us**:
Our practice is committd to providing high-quality dental care with a focus on patient comfort and satisfaction. We utilize the latest technology and techniques to ensure the best outcomes for our patients. Our team is dedicated, supportive and values a positive workplace culture. We offer competitive compensation based on experience and opportunities for professional growth and development.

**Responsibilities**

**Front Desk Duties**:

- Greet and check-in patients with a warm and friendly demeanor.
- Schedule and confirm appointments and manage the schedule efficiently.
- Process patient check-ins and check-outs efficiently.
- Collect payments and assist with billing inquiries.
- Verify insurance information and process claims.
- Ensure the waiting area is clean, organized, and welcoming for patients.
- Assist in maintaining office supplies and inventory for the dental practice.
- Collaborate with dental staff to ensure smooth operations within the office.

**Clinical Assistance**:

- Assist the dentist during procedures, ensuring patient comfort and efficient workflow.
- Prepare treatment rooms and sterilize instruments according to the latest IPAC protocols.
- Take intraoral and panoramic x-rays using Dexis and take intraoral photographs.
- Knowledge of Steritraces an asset.
- Educate patients on oral hygiene and post-treatment care.
- Maintain accurate records using Abeldent software.

**Qualifications**
- Previous experience in a dental assisting or front desk role is required.
- Proficiency in using Abeldent is preferred.
- Excellent command of the English language is required.
- Strong understanding of terminology related to dentistry.
- Excellent organizational skills with attention to detail.
- Ability to multitask effectively in a fast-paced environment.
- Strong communication skills, both verbal and written, with a focus on customer service.
- Familiarity with phone systems and basic office equipment.
- High school diploma or equivalent; additional certification in office administration is a plus.
- CDA level I or II and HARP certified

If you are an energetic and caring professional who enjoys working with people and conributing to a positive dental experience, we'd love to hear from you

**Job Types**: Full-time, Permanent

Pay: $20.00-$30.00 per hour

Expected hours: 25 - 40 per week

**Benefits**:

- Dental care

Flexible language requirement:

- French not required

Schedule:

- Monday to Friday
- Weekends as needed

**Education**:

- Secondary School (preferred)

**Experience**:

- Dental receptionist: 1 year (required)

**Language**:

- English (required)

Licence/Certification:

- Certified Dental Assistant (required)

Work Location: In person