General Manager 1

**Job Title**

General Manager - Domino’s Pizza (Victoria, BC)

**Intro**

You’re a strong operator, not a babysitter.

You like clear numbers, clear standards, and a team that actually executes.

At Domino’s Victoria we’re looking for a General Manager who wants full ownership of a high‑volume store.

**Why this role is different**

**You’ll like it here if you want**:

- **Real autonomy**: You run your store like an owner within a proven Domino’s system.
- **Clear metrics**: - you’ll know exactly what “good” looks like.
- **Stability + growth**: Established sales volume, strong brand, and room to grow
- **Support, not chaos**: Centralized supply chain, strong tech and an owner who understands operations.

**What you’ll own**

You are fully responsible for:

- **Store performance**:

- Hitting sales and profitability targets
- Managing food and labor costs to target
- Maintaining strong delivery and carryout times (we’re serious about speed and accuracy)
- **People & leadership**:

- Hiring, training, and scheduling a team of team members, drivers, and shift leads
- Building a culture of accountability, teamwork, and high standards
- Coaching shift leaders to run strong shifts without you on the floor
- **Operations & quality**:

- Ensuring every shift runs to Domino’s standards - product quality, service, and cleanliness
- Using our systems to plan, forecast, and staff effectively
- Handling customer escalations and turning problems into repeat business
- **Brand & customer experience**:

- Monitoring Customer reviews and acting on feedback
- Protecting the Domino’s brand in your trade area through consistent execution

**What success looks like in 6-12 months**
- Your store consistently hits or beats:

- Delivery time and carryout time targets
- Food and labor cost targets
- Customer satisfaction scores
- You have:

- A reliable bench of shift leaders
- Low turnover in your core team
- A store that can run strong even when you’re not on the floor

**What we’re looking for**

**Must‑haves**:

- 2+ years experience as a **General Manager** or **Assistant Manager** in QSR, pizza, or similar high‑volume food service
- Proven track record managing:

- Labor and food cost
- Scheduling and staffing
- Training and performance management
- Comfortable running busy times without losing control of quality or service
- Strong, direct, and fair leadership style - you set expectations, follow through, and lead by example

**Nice‑to‑haves**:

- Experience with Domino’s or another large pizza brand
- Experience managing delivery operations (drivers, routes, safety, and timing)
- Multi‑unit exposure or ambition to move into multi‑unit leadership

**This role is NOT a fit if**:

- You avoid tough conversations about performance or standards
- You’re uncomfortable being fully accountable for P&L results
- You prefer a slow, low‑volume environment

**What we offer**
- **Compensation**:

- Base salary: $65.000 - $75000 which includes wages, tips and potiential profit sharing
- **
Schedule**:

- Full‑time, including evenings and weekends (with input into your schedule)
- **
Benefits**:

- Benefits after 90 days
- Staff discounts on Domino’s products
- **Growth**:

- Ongoing coaching from an experienced owner/operator

If you’re a strong fit, we’ll schedule an interview within **48 hours**.

**REQUIREMENTS**:
Domino’s Canada is growing We’re aiming to be the best in the business and we’re looking for motivated, passionate people to join our team and help fuel our growth. Smart hustle and inspired solutions are only 2 of the things that we look for in our Team Members. At Domino's, our most important ingredient is our people We offer employment opportunities within our 620+ franchise and corporate stores from coast to coast.