Customer Relations Manager

1 week ago


Airdrie, Canada Cultiv8 Marketing Full time

**Responsibilities include**:

- Conference over zoom, skype and phone calls with customers/clients
- Handle inbound calls from customers, other lenders and insurance companies
- Assist customers with inquiries, account status and problem resolution
- Assist multiple departments with verifying and processing finance information
- Assist various outside parties with inquires and document verification
- Make outbound calls and negotiate arrangements with customers who have pending contracts or an account up for renewal
- Assist customers with account inquiries

**Requirements**:

- A winning attitude and determination to succeed
- Willingness to go above an beyond for our customers
- Math skills are a plus
- Must have experience with Microsoft Word, Excel and other Modern Office Technology like Zoom
- Prior customer service/sales experience is a plus

**The Perks**:

- Weekly Advances and Bonuses
- Hybrid office with remote flexibility
- 65k plus first year average income
- Residual Income
- Exceptional commission rates
- Trip Incentives and other benefits
- Full Training

**Job Types**: Full-time, Casual

**Salary**: $42,500.00-$56,923.86 per year

**Benefits**:

- Casual dress
- Company car
- Discounted or free food
- Extended health care
- Flexible schedule
- Flextime
- On-site parking
- Paid time off
- Stock options
- VRSP
- Wellness program
- Work from home

Schedule:

- Day shift

Supplemental pay types:

- Bonus pay
- Retention bonus
- Signing bonus

Work Location: One location



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