Retail Ambassador

4 days ago

Thunder Bay, Canada Manitobah Full time

**Retail Ambassador - Part-time, fixed term (6 months) September 2024 - February 28, 2025**

Manitobah is dedicated to a greater cultural diversity throughout our business operations and hiring process. _**As a company rooted in Indigenous culture, Manitobah is committed to hiring Indigenous employees wherever possible; applicants are strongly encouraged to self-declare.**_

**WHAT YOU WILL DO**

The Ambassador is a dynamic and customer-focused professional responsible for creating positive and memorable experiences for Manitobah's customers. This role involves promoting brand awareness, providing exceptional customer service, and contributing to the overall success of the retail establishment.

**WHAT WE OFFER**

Manitobah offers a competitive hourly rate, and a generous employee discount on Manitobah products.

**LOCATION**

Intercity Mall, 1000 Fort William Rd, Thunder Bay, ON P7B 6B9

**KEY RELATIONSHIPS**

Reports to: Store Manager

Key Relationships: Our Customers and Sales Team

**KEY RESPONSIBILITIES**
- Greet customers and engage using sales model while providing exceptional customer service at all times
- Share brand story and answer questions about company mission and values.
- Recommend merchandise and assist customers with trying products.
- Demonstrate a high level of product knowledge, communicate key features and brand values, offer instructions for care.
- Process sales, exchanges, and returns through point-of-sale sale system, handle cash and balance floats.
- Inform customers of store promotions and ensure each customer is aware of the return and warranty policies.
- Maintain store cleanliness standards, visual merchandising standards.
- Additional related duties as assigned.

**IDEAL EXPERIENCE**

**Professional Experience**:

- Minimum one (1) year experience as a retail sales associate is preferred, but not required
- Computer and technology proficiency
- Outstanding communication and relationship building skills.
- Self-motivated and driven while striving to provide excellent customer service at all times.
- Demonstrated positive attitude, reliability and punctuality, and solid work ethic.

**Educational Requirements**:

- Completion of high school diploma or equivalent is preferred

Visit our website to learn more and apply

**Job Types**: Part-time, Fixed term contract
Contract length: 6 months

Pay: $17.50 per hour

Expected hours: 8 - 25 per week

**Benefits**:

- Employee assistance program

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekends as needed

Application question(s):

- Are you committed to creating a positive impact in Indigenous communities?
- Are you legally able to work anywhere in Canada?

Work Location: In person

Expected start date: 2024-09-16

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