Retail Ambassador

6 days ago

Thunder Bay, Canada Manitobah Full time

**Are you comfortable and confident engaging with customers and making a sale? Are you excited about helping customers find the perfect fit? If so, we want you to apply**

**WHAT YOU WILL DO**

The Retail Ambassador is a dynamic and customer-focused team player, responsible for creating positive and memorable experiences for Manitobah’s customers. This role involves promoting brand awareness, providing exceptional customer service, and contributing to the overall success of the retail establishment.

**WHAT WE OFFER**

Manitobah offers a competitive hourly rate, EAP and a generous employee discount on Manitobah products.

**LOCATION**

This position is in person at Intercity Shopping Centre, 1000 Fort William Rd. Thunder Bay, ON P7B 6B9.

**KEY RELATIONSHIPS**

**Reports to**: Retail Store Manager

**Key Relationships**: Interstore Team

**Direct Reports**:None

**KEY RESPONSIBILITIES**
- Greet customers and engage using sales model while always providing exceptional customer service
- Share brand story and answer questions about company mission and values.
- Recommend merchandise and assist customers with trying products.
- Demonstrate a high level of product knowledge, communicate key features and brand values, offer instructions for care.
- Process sales, exchanges, and returns through point-of-sale sale system, handle cash and balance floats.
- Inform customers of store promotions and ensure each customer is aware of the return and warranty policies.
- Maintain store cleanliness standards, visual merchandising standards.
- Lives and acts on Manitobah’s brand values of: Love, Respect, Bravery, Truth, Honesty, Humility and Wisdom.

**IDEAL EXPERIENCE**

**Professional Experience**:

- Minimum one (1) year experience as a retail sales associate is preferred, but not required
- Computer and technology proficiency, able to learn Point of Sales system
- Outstanding communication and relationship building skills
- Self-motivated and driven while striving to always provide excellent customer service
- Demonstrated positive attitude and punctuality, and solid work ethic

**Educational Requirements**:

- High school diploma, GED, or equivalent is required

**Availability**
- **Must be available all shifts, including Mornings/Evenings/Weekends/Holidays as needed**_

**Job Type**: Part-time

Pay: $17.50 per hour

Expected hours: No more than 40 per week

**Benefits**:

- Store discount

Application question(s):

- Are you able to legally work anywhere in Canada?
- Are you committed to making a positive impact within Indigenous communities?

Work Location: In person

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