Customer Service Representative

6 days ago

Dartmouth, Canada The Shaw Group Full time

**The Shaw Group Limited** is one of the **50 Best-Managed Companies in Canada** and is one of Eastern Canada's leading construction products manufacturer and community developer. The original member of Atlantic Canada’s Shaw Group of companies, **Shaw Brick** was established in 1861 as a small clay and tile manufacturer. Today Shaw Brick carries an extensive line of quality brick and concrete landscaping products. Our Shaw Brick division is currently looking for a **Customer Service Representative (CSR) to join us at our retail store in Dartmouth, NS.**

Shaw Brick is a locally owned and operated company for over 160 years. It’s a community of people who are passionate about their work and creating a positive environment.

**What you'll be doing**:

- Assisting customers by creating sales orders, providing quotes and answering questions. Both in person and over the phone
- Achieving team performance goals in sales
- Assisting in shipping and receiving, order picking, and scheduling as needed.
- Identifying customers’ needs, suggesting the right solutions/products, and ensuring each customer is taken care of.
- Any other tasks deemed appropriate to the position.

**What we like to see**:

- Great communication skills in person and on the telephone.
- Someone with drive and ambition.
- Available to work occasional Saturdays during the summer season.
- Open to helping and working with your team members in the Warehouse and other Shaw Brick locations, as required.
- Knowledge of Microsoft office and excel.
- Experience in a retail background or a Warehouse Customer Service background.
- Ability to lift and carry 50 lbs.
- Bilingualism will be considered an asset

**What you can expect**:

- A great place to work - make a difference while working with a supportive team of performance and customer-driven individuals
- Comprehensive on-the-job training
- Predictable business hours so you can plan your evenings and Sundays
- A competitive wage and opportunities for growth and advancement

**_Please note: This is a full time position, Hours of work: Monday to Friday - 40 hours per week with opportunity for overtime._**

**Why work for our Shaw Brick team?**

We understand the importance of investing in and developing our people. We are collaborative and team oriented. We provide our team with the opportunities to grow and we create a safe environment for our people to bring fresh ideas to the table. And we like people with a “let’s get it done” attitude If this sounds like the right fit for you, please show your interest by submitting your cover letter and resume via Indeed.

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Extended health care
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

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