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Human Resources Business Partner
2 weeks ago
Who We Are
Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications and exclusive locally produced programming on Eastlink Community TV.
As an HR Business Partner, you’ll be the dedicated contact for business units within the company, advising on performance management and career planning, making sure people feel heard, and taking action with what you’ve learned. You’ll also help people leaders get more comfortable and confident in their roles, and work closely with leadership to provide a regular “health report” of the culture. If you’re someone who loves being the bridge between teams, their people, and leadership, this is the role for you
What You Can Expect By Joining The Team
- Our people make the difference
- We understand the importance of balance and flexibility and offer a hybrid work environment with a minimum of 3 days per week in the office and the remainder of the time from a home office
- Supportive leadership who truly cares about your employee experience and career with us
- We value your growth and development throughout your career
- Competitive Total Rewards offerings
- Group Health benefits for you and your family
- Access to employee and family assistance program and resources
- Amazing Fitness discounts for you and a family members
- Perks including Eastlink employee pricing on car rentals, hotel stays and much more
- Access to 1000+ of courses through our Eastlink Learning portal
- Community is at the heart of everything we do
How You Can Make An Impact
- Partnering with our People & Culture team on the execution and management of a variety of programs of Talent Acquisition, Employee Experience, Compensation, Benefits, and HR Analytics
- Employee and Labour Relations experience; Leading investigations and providing recommendations to issues as they arise.
- Maintaining an awareness of emerging trends and best practices in HR and liaising with HR peers to ensure policies and procedures stay current and market competitive
- Coaching leaders to develop succession plans, upskill, and performance manage their teams.
- As a trusted coach/advisor, proactively identify issues and solutions.
- Talent Management, Talent Acquisition, Employee Experience, Compensation, Benefits, and HR Analytics.
What We Are Looking For
- 4 plus years of progressive experience working as an HR Generalist or Junior HR Business Partner
- University Degree or Technical Diploma, Business or Commerce focus considered a strong asset
- Working towards Certified Professional in Human Resources (CPHR) or equivalent considered an asset
- Working knowledge of other areas of Expertise in Human Resources such as Recruitment, Total Rewards and Benefits along with Learning and Development
- Proven business acumen, ability to understand business drivers
- Experience with front facing roles, such as Call Center, Retail and/or Operations experience an asset
- Experience in Employee and Labour Relations. Experience in a unionized environment
- Experience leading employee Investigations and performance management practices
- Strong Customer Service mindset
- Strong knowledge of current professional processes, trends, and compliance practices in Canada including Canadian Labour Code
- An understanding of and comfort leveraging data to create a narrative and inform the business of recommendations and opportunities
- Communication skills that adapt: Ability to lead with influence across various levels of leadership, with poise and professionalism.
What You Can Expect in the first 90 days
- Meet people you’ll be working with in People and Culture, along with stakeholders in your client groups.
- Understand the needs of your client groups specifically on performance management and employee relations matters.
- Work to develop strong, trusting relationships and seek to understand where there are opportunities and challenges.
- Assist with driving engagement initiatives and culture programs, promoting a learning-focused culture where people are encouraged to continue growing, try new things, and learn from their mistakes
Still here? Here are some more characteristics about you and the role:
- You are a creative self-starter with high standards and a strong work ethic
- Acute, active listening skills
- Sound judgement, business insights partnered with a human centric approach
- Bias for action: you're willing to do what it takes to get the job done
- Comfortable operating in ambiguity: you don't always have all the information but you're resourceful and curious
- Capable and accountable to quickly establish credibil