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Optometric Assistant

2 weeks ago

St Catharines, Canada Specsavers Full time

**Exciting Opportunity for an Optometric Assistant in the Niagara Region**

Do you have previous Optical experience and want to assist with providing accessible and affordable eyecare solutions to the Niagara Region communities?

Want to join us in working for a multi-award-winning retailer, Specsavers?

As the fastest growing optical retail group with over 2,900 businesses around the world, we are thrilled to make our arrival in Canada. Join us during this exciting time as we open 270 Specsavers locations across the nation. We pride ourselves on putting people first, starting with you by providing a fun and supportive working culture for our team.

**What you'll do as an Optometric Assistant**:
As the face of Specsavers, you have a vital role introducing what we’re all about and that is providing the ultimate in quality and affordable eyecare for everyone. We’re putting our best foot forward with you to deliver the Specsavers memorable care that 41 million customers around the world know and receive when they enter a Specsavers. You will pleasantly exceed your customers’ expectations through your shining, caring personality as you guide them through our range of stylish frames and support customers who see themselves through contact lenses for the first time.

**Your Role as an Optometric Assistant**:

- A passion for providing superb customer service motivated by uncovering new ways to enhance the optical shopping experience.
- You help us stand out by embracing our unique Specsavers Customer Experience model, which means you prioritize driving long term customer relationships over short term results.
- You have an ability to work well under pressure while also achieve excellent technical standards, creating and celebrating WOW moments and delivering experiences that transcend customers’ expectations.
- You have a friendly and outgoing demeanour, while working with customers to provide knowledgeable eyewear suggestions and styling advice.
- You are reliable and offer flexibility to work retail hours which may include some later nights and weekends

**Our Eye Care Consultant position gives you**:

- Extended health plan and our Employee Assistance Program which provides access to services including: counselling, family/elder care support, financial assistance, legal services, health coaching, nutritional guidance, stress management, and leadership tools.
- 3 weeks vacation, 6 sick days (PT and FT), 1 paid volunteer day per year, and your birthday off.
- 2 free pairs of glasses annually. Enjoy discounted rates for additional Specsavers products.
- Access to our internal app where you can easily connect with other Specsavers’ colleagues across the country, share stories, gain rewards, and have easy access to training modules
- Opportunities to advance your career with a professional development plan

**Job Types**: Full-time, Part-time, Permanent

Pay: $18.00-$20.00 per hour

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Store discount
- Vision care
- Wellness program

Application question(s):

- How many years of experience do you have in the Optical industry?
- Why are you interesting in joining our Specsavers team in the Niagara Region?

Work Location: In person