Outbound Product Manager

2 weeks ago


Toronto, Canada ServiceNow Full time

**Company Description**
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.

With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we're on the 2021 list of FORTUNE World's Most Admired Companies®.

Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
- Help build a world-class go-to-market strategy for our IT Operations Management products
- Be the glue that ties Product Management with our broad ecosystem, spanning internal field teams and external partners, as we drive new products to market.
- Bring customer perspective into the internal product management colleagues
- Be considered the go to product expert who is willing to break down barriers to deliver a best in class enablement experience for presales, sales specialist, and partners
- Provide technical product expertise to influence industry events, campaigns, marketing events, sales demos, technical marketing collateral, sales tools, and participate in trade shows by providing technical demonstrations and expertise as related to product capabilities.
- Partner with sales teams to sell the ServiceNow value proposition in customer accounts

**Qualifications**

**Qualifications**:
**In order to be successful in this role, we need someone who has**:

- A result-oriented, customer-focused mindset
- An ability to work in a high-growth, fast-paced environment, dealing and thriving with change
- A passion for hard work and having fun
- Ability to act both strategically and tactically
- At least 5 years of experience in product management, technical marketing, pre-sales solution consulting, sales engineering, or professional services
- Experience in the IT Operations Management space
- Knowledge of DevOps and its impact on the role of IT Operations a plus
- Strong competitive drive, focused helping our team beat the competition

Additional information

ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

**Additional Information**
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.

Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.

**Work personas**

Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.

**Required in Office**

A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.

**Flexible**

A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.

**Remote**

A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.



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