Support Coordinator

2 weeks ago

North York, Canada Synergy Protection Group Inc. Full time

Synergy Protection Group Inc. is looking for dedicated and talented support co-ordinator to join our exciting, hard working and growing team We are looking for individuals who possess exceptional interpersonal and customer service skills. As a support coordinator, you will play a key role in communication between employees, management and clients.

What you will do:

- Manage queries from the workforce regarding work schedules and making outbound calls when needed to fill last minute or dropped shifts
- Assisting the Support Team Manager with the day-to-day employee/client relationships in a proactive manner
- Respond to employee inquiries, research client/employee issues, resolve service issues/errors and demonstrate proactive, solution-based approach to enhance client relations
- Collaborate with Scheduling Coordinator, HR and Training to ensure recruitment and placement processes to achieve an optimal level of client/staff compatibility

What you will bring:

- 2 years of dispatch experience required.
- Prior Call center experience is an asset
- Proficient experience in administration
- Excellent verbal and written communication skills, interacting both internally and externally
- Excellent customer service skills
- Excellent organizational skills
- Ability to multitask and remain calm under pressure during high volume phone calls
- Track record of working in a fast paced and demanding environment

Why become a part of Synergy family?

We are a people/client-centric security agency. Synergy is redefining the security industry for the 21st century. Delivering uncompromising and guaranteed services augmented with innovative technology that monitors deployment in real-time 24/7 while offering completely transparency and accountability. We believe there is more to good business than just good service. Our philosophy is simple: be a good corporate citizen while enhancing our industry and following the triple bottom line business model.

Perks we offer:

- We are all about our people and we show it
- Competitive pay and comprehensive employee benefits
- Provide free training such as Use of Force, Non-Violent Crisis Intervention, Mental Health First Aid, Report Writing and many more.
- Accommodate to your flexible schedules
- Continuous coaching and support
- Promote diversity through employee engagement
- Provide growth and development opportunities

**Job Types**: Full-time, Permanent

Pay: $18.00-$22.00 per hour

Additional pay:

- Overtime pay

**Benefits**:

- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Flexible schedule
- On-site parking
- Paid time off

Schedule:

- 12 hour shift
- Monday to Friday
- Night shift
- Weekends as needed

**Experience**:

- customer service: 1 year (required)
- Office Administration: 1 year (required)
- Call Centre: 2 years (required)

Work Location: In person

  • Support Coordinator

    4 days ago

    North York, Canada Synergy Protection Group Inc. Full time

    Synergy Protection Group Inc. is looking for dedicated and talented support co-ordinator to join our exciting, hard working and growing team! We are looking for individuals who possess exceptional interpersonal and customer service skills. As a support coordinator, you will play a key role in communication between employees, management and...

  • Support Coordinator

    3 days ago

    North York, Canada Synergy Protection Group Inc. Full time

    Synergy Protection Group Inc. is looking for dedicated and talented support co-ordinator to join our exciting, hard working and growing team! We are looking for individuals who possess exceptional interpersonal and customer service skills. As a support coordinator, you will play a key role in communication between employees, management and...

  • On Call Weekday Coordinator

    1 week ago

    North York, Canada Kinnect Support Full time

    Kinnect Support Services is a social services partner that provides trained staff support to various organizations in need of relief staff. Our team offers superior support to Agencies, Organizations, and Institutions that work with adolescents’ youth, adults, and seniors who experience behavioral, social, emotional, physical, and psychiatric...

  • Recruitment & Support Coordinator

    6 days ago

    North York, Canada KAYVER CARE SERVICES Full time

    **(Part-Time or Full-Time | Tagalog-Speaking Preferred)** **About the Role** Kayver Care Services is seeking a proactive, compassionate, and organized **Recruitment & Support Coordinator** to guide applicants through our consultation and onboarding process. Whether you're working part-time or full-time, your role will be to meet potential applicants (from...

  • Scheduling Coordinator

    6 days ago

    York, Canada ESS Support Services Full time

    **Job Posting - Internal/External** **Position**: Scheduling Coordinator **Status**: Fixed Term Contract (14 months) **Working Hours**: Mon-Fri - 8:30am to 4:30 pm - 37.5 hrs/week - (after hours and weekends on-call, weekly rotation) **Rate**:$25.00/hour **Reporting to**:Director, HR & Culture **Job Summary**:Reporting to the Director of HR & Culture,...

  • Project Coordinator

    3 days ago

    North York, Canada NELLA CUTLERY TORONTO INC. Full time

    **Job Title: Project Coordinator (with Estimating Support)** **Overview**: Nella Food Equipment is looking for a highly organized, proactive Project Coordinator to join our growing team. In this role, you'll support our Project Managers in delivering high-quality commercial kitchen projects while also assisting with estimating tasks as needed. Estimating...

  • Locates Coordinator/ Operations Support

    2 weeks ago

    North York, Canada Fer-Pal Infrastructure Full time

    The **Locates Coordinator/ Operations Support** assists the Project Manager and Project Coordinators in the planning, execution, and finalization of locating various utilities for construction projects according to strict deadlines and within budget and timelines. This includes airing resources and coordinating the efforts of team members and third-party...

  • Sales Support Business Coordinator

    3 days ago

    North York, Canada Nestle Full time

    **A little bit about us** Nestlé Professional is the global foodservice leader in developing and manufacturing innovative food and beverage solutions, and beverage equipment systems that enable foodservice operators across all channels to delight their customers and grow their businesses. We are the trusted Partner of Choice in the Out of Home Channel,...

  • Community Growth Support Coordinator

    1 week ago

    North York, Canada Girl Guides of Canada-Guides du Canada Full time

    Girl Guides of Canada-Guides du Canada (GGC), a national membership-based organization, empowers every girl in Guiding to discover herself and be everything she wants to be. Our mission is to be a catalyst for girls empowering girls. Together, we’re building our vision of _A better world, by girls. _ - GGC is actively searching for a _**Community Growth...

  • Bilingual Digital Support Coordinator

    2 weeks ago

    North York, Canada THE EMPIRE LIFE INS. CO Full time

    **Bilingual Digital Support Coordinator**: **Location: Hybrid - Ontario** Empire life is looking to hire a Bilingual Digital Support Coordinator to join our Retail Distribution team! **Why pursue this opportunity**Our mission -** make insurance, investments and benefits simple, fast and easy for our customers.**The environment** - we understand the...