Customer Service/receptionist

3 days ago

Thornhill, Canada Thornhill Skin Clinic Full time

**Thornhill Skin Clinic** is seeking a **Customer Service/ Receptionist **to join our amazing team.

Founded in 1994, we operate one of the top Medical Spas in the industry. Featured on _CityLine_ and Winner of the _Top Choice Award_ for _Best Medical Spa_ 6 years in a row and Winner of the _Consumer’s Choice Award_ 4 years in a row. Recognized as Platinum Injectors by _Allergan Canada_, we also specialize in Clinical Skin Care, Anti Aging Treatments, Laser Services like Photo Rejuvenation, Laser Hair Removal, Fraxel, Ultherapy, Laser Genesis and Acne Solutions to name a few.

At _TSC_, we strive to help our clients look and feel beautiful no matter what their specific skin care needs may be. We carry a wide variety of skin care products and are skillfully equipped to offer customized skin care programs with the ultimate goal of helping people feel like the best versions of themselves.

**Why Work With Us?**

**OUR ABSOLUTE MUSTS**:

- College or University Degree.
- Outstanding English - written & spoken.
- Must be available to work Tuesdays to Saturdays. **Saturday's are mandatory.**:

- Reporting to work on time and maintain an excellent record of attendance.
- Pride in fastidious **attention to detail.**:

- You must work well with others, be very organized, and reliable.
- Strong, confident phone voice with undeniable charisma & warmth.
- A highly organized self-starter who tends to independently seek answers, takes initiative & has a very positive energy.
- Passionate about all things beauty and maintain a well-groomed, professional appearance.
- Ability to provide 5-star service, making sure each client’s visit runs pleasantly and smoothly.
- Comfortable with internet-based programs, google, online databases
- Must be a super star at multi-tasking between phone conversations & computer work.

**Responsibilities**:

- Manage daily clinical workflow which includes supporting our clients and technicians.
- Scheduling patient appointments while paying special attention to staff schedules, treatment room use, and service time allotment.
- Maintenance of the clinic Instagram stories and TikTok.
- Ensure that all patient communication from our clinic is accurate and relevant to the goals of the practice.
- Process client payments with accuracy.
- Prepping client files and ensuring that proper consents are always signed and up to date.
- Advising clients on skin care, and recommending suitable treatments and home care regimens.
- General office maintenance, cleaning and clinic sanitization
- Preparing online store orders.

If you are passionate about beauty and being a part of award winning team, we would love to hear from you. Please send your resume along with a brief description of why you are interested in this position. We thank all applicants for your interest, however, only selected applicants will be contacted for an interview.

**Job Types**: Full-time, Part-time
Part-time hours: 25-35 per week

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking
- Vision care

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Weekend availability

Supplemental pay types:

- Overtime pay

Ability to commute/relocate:

- Thornhill, ON L3T 7L2: reliably commute or plan to relocate before starting work (preferred)

**Education**:

- Bachelor's Degree (preferred)

**Experience**:

- Administrative Assistants or Receptionists: 1 year (preferred)
- Customer service: 2 years (required)

Work Location: One location

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