Customer Service
2 weeks ago
We are looking for a highly motivated and detail-oriented **Customer Service & Content Creator** to join our team This role requires exceptional communication skills, social media expertise, and experience working with Etsy. If you’re creative, organized, and customer-focused, we’d love to hear from you
**Responsibilities**:
- Manage and grow our social media presence by creating high-quality content, including posts, reels, and stories.
- Handle Etsy shop tasks, including product listings, updates, and customer inquiries.
- Monitor and respond to customer reviews, messages, and questions in a professional and timely manner.
- Research and implement social media trends to improve engagement and brand visibility.
- Collaborate with the team to improve customer experience and optimize e-commerce performance.
**Qualifications**:
- Strong written and verbal communication skills.
- Experience in customer service, social media management, and content creation.
- Familiarity with **Etsy** and other e-commerce platforms.
- Proficiency in Canva, Photoshop, or other design tools is a plus.
- Ability to analyze social media performance and adjust strategies accordingly.
- Strong organizational skills and ability to multitask.
- Self-motivated with a proactive approach to problem-solving.
Pay: $16.55-$35.76 per hour
Schedule:
- Monday to Friday
Work Location: In person
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