Sales & Rentals/shipping/receiving

2 weeks ago


Dartmouth, Canada Long & McQuade Full time

**Department**
All Departments

**Hours**
Full-time permanent

**Availability Required**
Weekdays, Weeknights & Weekends

**Location**
124 Main Street
Dartmouth, NS

**Job Description - Sales and Rentals**
- Help our customers through the selling and renting of musical instruments and gear
- Define the individual needs of every customer and match those needs with the right combination of our products and services
- Demonstrate recommended products to customers and explain their features and benefits
- Answer telephone calls in a timely and professional manner
- Follow up on product orders with customers and suppliers
- Use our common sense approach with customers to troubleshoot and solve problems
- Maintain in-depth and current knowledge of our products, policies and procedures
- Attend weekly staff meetings and periodic training sessions
- Merchandise store to create an inviting environment for customers to shop
- Participate in store maintenance, warehouse duties, and other related tasks

**Job Requirements**
- Must be a musician who plays at least one instrument
- Must be able to work weekdays, weeknights and weekends
- Excellent verbal communication skills
- Positive attitude and steady composure
- Proven strong work ethic and commitment
- High levels of energy and enthusiasm
- Ability to excel in a fast-paced environment
- Ability to recommend solutions in a confident and assertive manner
- Good organizational skills and attention to detail
- Previous experience in retail or sales is an asset

**Job Description - Shipping/Receiving**
- Assist in the loading and unloading of delivery trucks
- Pack and unpack goods for shipping and receiving
- Inspect all incoming shipments for condition and verify accuracy against purchase orders
- Distribute received shipments to respective departments within the store
- Process outgoing shipments to suppliers and other Long & McQuade locations
- Work with standard shipping documents and online shipping systems
- Maintain shipping logs and properly file all paperwork
- Keep shipping/receiving area clean and organized and ensure compliance with health and safety standards
- Provide assistance to co-workers in stocking and restocking of merchandise
- Provide assistance to co-workers in general housekeeping and store maintenance

**Job Requirements**
- Must be a musician who plays at least one instrument
- Enjoy working in a physically demanding and fast-paced environment
- Strong organizational and time management skills
- Ability to excel in a self-directed work environment
- Ability to problem solve and trouble shoot
- Basic computer literacy and arithmetic skills



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