Analyst Credit and Collection

2 weeks ago

SaintHubert, Canada Agropur Full time

Description

- Our credit and collection analysts know that our business priority is to assist customers and provide excellent customer service while authorizing order releasing and handling overdue accounts.

- Reporting to the Credit Supervisor, the Credit Analyst manages a portfolio of accounts with one or more major accounts, identified as strategic to Agropur. They have an influential role and builds strong business relationships with clients and internal partners. In order to carry out their mandates and projects, they ensure autonomy, resourcefulness and an excellent sense of analysis in their duties.

- RESPONSABILITIES

- Communicates, negotiates and concludes payment arrangements for the collection of accounts under their responsibility in accordance with credit policy and established procedures in order to ensure, within appropriate delays, the achievement of the objectives set by Agropur;
- Verifies and makes decision regarding to the release of orders by negotiating with clients including, if need be, the interruption of credit privileges;
- Communicates and collaborates closely and continuously with the Credit Supervisor;
- Investigates, analyzes and submits recommendations and ensures the solvency of existing and new clients in order to minimize the risk of bad debts while preserving the confidentiality of the approach and the files;
- Identifies and produces monthly highlights of their portfolio, communicates and collaborates closely and continuously with the Sales team;
- Intervenes with various services (customer service, logistics, sales and other) for better management of their portfolio (management of deductions, unpaid invoices, EDI problems, etc.);
- Interacts directly with our clients, for deductions to be repaid, missing documents or for any other reasons;
- Provides suggestions to the Credit Supervisor to improve our processes and, if necessary, participates in business projects related to our functions.

- QUALIFICATIONS

- Holds a DEC in administration or equivalent BAC in finance;
- 8-10 years of experience in a similar position;
- Working toward getting the CCP (Certified Credit Professional) designation or B.A.C. (Patent of the Association of Credit Managers) is considered an asset;
- Bilingualism in English and French (verbal and written) essential;
- Strong written and oral communication skills, including the ability to present ideas and suggestions clearly and effectively;
- Ability to demonstrate resilience in a fast-paced environment;
- Proficiency in Word, knowledge of Oracle and SAP is an asset;
- Advanced Excel skills: writing advanced formulas, Pivot Tables, V-lookups;
- Resourcefulness and autonomy. Judgment honed to solve complex problems;
- Ability to work on several files at once and respect deadlines
- Strong organizational skills; ability to accomplish multiple tasks within the agreed upon timeframes through effective prioritization;

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