Starbucks Supervisor, Banff Gondola

What will be your daily pursuit?:
As a Starbucks Barista at Banff Gondola, your daily pursuit is simple: to craft high-quality beverages and create a memorable experience to every customer. You’ll become the face of our café, serving high-quality food items and beverages, building relationships with your teammates and customers, and contributing to a positive, energetic environment.

When does this adventure begin?:
This job is posted as part of our seasonal hiring for **Spring/Summer, 2025.**

What perks can you expect?:

- Join an inclusive, global team and make life-long connections.
- Enjoy free access to Pursuit attractions and 50% off for friends.
- Get discounts on hotel stays, dining, and retail.
- Access subsidized mental health and wellness resources.

What will you do in this job?:
The Food and Beverage Supervisor under general direction trains, schedules and directs frontline staff to perform their duties to Guest Experience standards. Responsibilities include but are not limited to;
- Preparation and verification of daily cash reports
- Ensuring accurate cash, debit and credit card transactions
- Training staff and ensuring everyone feels confident in their role
- Supervising and supporting on the floor
- Coordinate Food and Beverage orders and inventory
- Update staffs schedule and changes
- Interacts with customers and maintains the highest level of customer service
- Involved in the making of and receiving food / drink orders
- Receive payment for all services provided to the customer
- Listen and respond to customer complaints
- Ensure the work area is clean and organized at all times
- Relieve Servers as required
- Uphold the high standard of environmental stewardship expected for all employees
- Other duties as assigned

What skills and experience do you need for this job?:

- Must get excited at the idea of living and working in a remote (yet very social) environment
- Mature, energetic, dependable and self-motivated;
- Natural ability to lead a team
- Detail oriented with good communication skills
- Strong customer service skills
- Some accounting experience an asset and experience with Word and Excel
- POS system experience is an asset
- Cash handling experience
- High volume experience
- Handel stress in a professional manner
- Enjoy working with a team in a busy, fast-paced environment
- Comfortable working on your feet for extended periods of time
- Must meet the Organization grooming and appearance standards
- To honour our commitment to be “Always Honest” all employees must consent to a criminal record check
- Previous Barista experience an asset

What will your work environment be like?:

- Beautiful. You’ll be working in the iconic, unforgettable and inspiring location. Regardless of what your role is with us, you’ll really get the chance to explore and see amazing scenery and wildlife within the Canadian Rockies.
- Fun. You'll be meeting team members from across the globe and get to participate in tons of team events.
- Independent. You’ll spend your days in and around our amazing properties.
- Remote. Our home is filled with trees, lakes, and blue-bird skies; rather than buildings, freeways, and smog.
- Busy. You need to be prepared for a physical working environment with walking, stair climbing, bending, reaching, lifting (up to 50 pounds with assistance) as required

We work as a team and believe that we succeed together - these job duties may change based on the needs of the team and company as a whole.

EEO:
Pursuit is an Equal Opportunity Employer committed to diversity in the workplace. We evaluate qualified applicants without regard to race, colour, age, religion, gender, sexual orientation, disability, veteran status, and other protected characteristics.