Import Specialist, Transport

At RONA, our employees let their passion blossom every day. Our teams are driven by the desire to help people bring their projects to life and are committed to making a difference in the communities we serve.

We operate or service corporate and affiliated dealer stores. With a distinctive product and service offering and complementary store formats ranging from neighbourhood hardware stores to big box stores, our RONA+, RONA and Dick’s Lumber banners are well equipped to help meet the needs of all DIYers and contractors.

You’ve got the talent? We’ve got the tools Here, your work and ideas will contribute to building a flourishing organization. Your voice will always be heard and valued. You’ll find career opportunities that live up to your ambitions and be able to further develop your unique set of skills.

So, if you’re looking to do what you love, we could be a perfect match.

**Our expectations**

Under the direction of the Import Director, Transport, the incumbent will work in collaboration with colleagues, internal customers, suppliers, carriers and customs agents in order to keep the flow of imported products moving to support business targets and do so in an efficient, and timely manner.

**Your Role**

Operations (40%):

- First point of contact for import information/management internal / external
- Bookings - Carrier and/or Forwarder Control Tower
- Direct to vendor communication
- Route analysis - MLB or diversions
- Manage adhoc /special situations with Manager support
- Identify issues, address them and provide solutions (see the forest through the trees).

Delivery (30%):

- Coordination / analysis of inbound deliveries to Canadian DCs
- Manage priority deliveries and destuff with DC
- Pick-ups and deliveries reporting/ management - import
- PO Tracking / Container Tracking
- Support delivery appointment requests
- Container / Delivery Diversion management
- Identify change improvement opportunities.

Administrative (20%):

- Claims processing.
- Shortage / Overage notifications (compliance)
- Spot quote management
- Invoice management
- verifications, coding, approval requests
- Track empty returns to minimize erroneous charges.
- Internal customer management
- PO Creation
- Exception approvals
- Support savings initiatives
- Support cost management

Customs (10%):

- Collaborate with broker for information requests, CBSA filings/appeals, CoO etc
- Manage small parcel shipments
- Implement procedures as defined by Director
- Review documents prior import, where necessary.
- Audit customs transaction as required
- Identify change improvement opportunities.

**The qualifications we are looking for**
- Post-secondary education in transportation (preferred) or supply chain or equivalent industry experience
- 5 to 7 years of experience in transportation and/or supply chain
- Good interpersonal skills to foster a team-oriented work environment.
- Analytical and troubleshooting skills to resolve complex problems, initiative and creative problem-solving skills.
- Ability to manage multiple tasks at the same time in a fast-paced environment.
- Familiarity with CIFFA, CSCB, CBSA and a rudimentary understanding of US government import regulations.
- Knowledge of customs classification and Canadian requirements an asset.
- CITT (CCLP), CIFFA CCS, or CTCS certification is an asset.
- Demonstrated flexibility; ability to readily adapt to change and equate change with opportunity.

**By joining the RONA family, you’ll enjoy many benefits, such as**
- A childcare centre that can accommodate up to 78 children (Remove if not applicable)
- A cafeteria with a delicious menu prepared by a dedicated chef, healthy options, as well as FARO Roasting Houses and Tim Hortons coffee stations
- Electric car charging stations
- A fitness centre, sports activities, and showers
- Exclusive employee discounts, plus a 10% discount on store merchandise (at all RONA locations)
- Benefits: retirement savings plan, annual bonuses, student incentive program, etc.
- Career growth opportunities within the company
- An inclusive and safe working environment
- Promotion of work-life balance
- An employer that’s involved in the community
- And much more

If selected for an interview, please advise our Human Resources team if you require accommodation during the interview and assessment process and we will work with you to meet your accessibility needs.