Insurance Services Representative Vii

Vancity is the largest private sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada. Come join our team of 2,600 diverse individuals and access competitive rewards & benefits, all while knowing you are a part of a greater movement.

Do you consider yourself to be an exceptional customer service professional that has experience in insurance? Do you enjoy providing personal service to clients? Use these skills to provide our members comprehensive auto insurance advise and efficient service

This are** Part time, Permanent **role located at **Chieftain Centre Community Branch** and reports directly to the Manager, Squamish Insurance.

**As an Insurance Services Representative VII** you will demonstrate exceptional customer service and support. You will process ICBC Insurance, Drivers Licenses, and Private Auto Insurance, renewals, endorsements, cancellations. You will also retrieve motor vehicle reports and process ICBC Batching. Clients will receive quality personal and auto insurance advice and efficient service that achieves both profitability and enables community wellbeing.

**A typical day would involve**:

- Prepare quotes, provide advice, and offer personal lines, ICBC AutoPlan and Private Auto insurance products and services and where applicable, motor vehicle to both new and existing clients
- Provide referrals for additional products and services offered by Squamish Savings.
Build the business by cross-selling on additional insurance products and services within the agency.
- Perform routine administrative elements of the work (e.g. order and organize the ICBC supplies and office supplies, ICBC, batching, deposits and mail distribution, and, where applicable, motor vehicle registration services) consistent with agreed upon timelines, regulatory requirements and established standards.

**You are**:

- **A problem solver -** You have an analytical mind and can multi-task to come up with solutions
- **Sales oriented -** You have the ability to identify and develop new business opportunities
- **Tech-savvy -** People often say you’re a quick learner and great with technology & systems
- **A great communicator -** You find it easy to get to know others and have great conversations with the added ability to build community relationships
- **Ready for a challenge -** You have a positive attitude and are able to work in a fast-paced changing environment

**You Have**:

- Insurance Level 1 license
- Autoplan Essentials Course
- Valid Drivers License
- **A High School Diploma -** At a minimum, you have graduated high school and/or equivalent
- **Customer Service Experience -** At least 1 year of working experience interacting with people and businesses in a professional capacity

**Bonus Points**:

- Level II General Insurance License or working towards it
- Post-secondary coursework

**We offer**:

- We are the largest private-sector Living Wage Employer in Canada and have been consistently recognized as one of the Top Employers in Canada
- Our permanent employees qualify for attractive benefit packages that can be customized and changed each year to meet their evolving needs
- New employees receive between three and four weeks of vacation allowance per calendar year, and the number of vacation days grows — to a maximum of six weeks per year — as their length of service increases.
- In addition to the 10 statutory holidays in British Columbia, Vancity provides an additional three statutory holidays. We offer care days for periods of short-term personal illness or emergency family illness, plus opportunities to take unpaid leave for a variety of reasons.

Vancity is an inclusive and equitable employer and actively seeks to advance racial equity, inclusion and belonging across the organization. Vancity offers required accommodations in all stages of the recruitment process. If you require an accommodation, please advise us, and we will work with you to meet your needs

**Skills**: Preferred
- Sales
- Valid Drivers License
- Insurance Services