Financial Aid Officer

Fleming is located in the heart of the Kawartha Lakes Region in Central Ontario... a beautiful place to live and work, surrounded by natural beauty and a mere 90 minutes north-east of Toronto. The College’s 6,800 full-time and 10,000 part-time students, including hundreds of international students from countries around the world, attend at campus locations in Peterborough, Lindsay, Haliburton and Cobourg. Fleming offers more than 100 full-time programs in Environmental and Natural Resource Sciences, Fine Arts, General Arts and Science, Technology, Skilled Trades, Community Development, Health, Business, and Justice as well as other Continuing Education courses.

We are also extremely proud of our more than 80,000 Fleming alumni who are contributing to their communities in the region, across the province and around the world.

**What Are We About?**:
As a Financial Aid Officer, the incumbent is responsible to independently assist students, parents, faculty and departments in collaborating, anticipating, facilitating, identifying, and resolving multi-tiered complex issues related to funding sources to finance a student’s education.

Administers government loan and grant programs to help students finance their education, which positively impacts Fleming’s student retention and its fiscal health. The Officer exercises discretion, independent judgment and critical analysis of a student’s situation with respect to developing educational financing plans for students; ensuring regulatory compliance with frequently-changing Ministry standards; and interpreting complex Ministry requirements for the Ontario Student Assistance Program (OSAP), as well as out-of-province government aid programming.

Supports student retention by advising students, parents, staff, and faculty regarding the required policies and procedures of the OSAP program administration. Counsels students with respect to the financial implications/complications who are looking to withdraw from the College or reduce their course load, especially if they are receiving OSAP funding.

Supports student retention by providing academic advising, in tandem with, knowledge of all services and processes in the Office of the Registrar that impacts the student journey.

Develops and delivers presentations/workshops on student financial assistance, financial planning and budgeting to departments and clients within the college and outside of the college to area high school students, third party community agencies (e.g. OW, ODSP, employment training centres, settlement centres, etc.).

As Subject Matter Expert when it comes to maintaining knowledge and the stewardship of OSAP regulations the incumbent represents Financial Aid on Fleming committees specifically related to strategic planning and operational projects and procedures. Represents Fleming on provincial and federal financial aid association committees and working groups.

Makes independent decisions that support the interest of students and the college with a proven ability to handle student, public, agency and staff inquiries while exercising a high degree of confidence, discretion, diplomacy and tact.

Please Note: This position has been designated as on-campus and is expected on-site 100% of the time.

**For More Information**:
For a complete job description, please refer to the document found here: Job Description

¿**What We Are Looking For**:
The incumbent will have a minimum of a 2-year diploma in Business, Human Resources, or related field of study, along with three (3) years of experience that include:

- Experience in a financial aid environment including advising prospective students on financial aid programs
- Working independently in a front line, customer service, deadline driven, self-directed team environment prioritizing, organizing and problem solving own work
- Thorough knowledge of government, university, bank and private financial aid and award programs
- Demonstrated experience dealing with sensitive and confidential information and the F.O.I. Act. and relating to students from varying social, academic, economic and cultural backgrounds
- Excellent oral and public speaking skills.

**How To Apply**

**Equity, Diversity & Inclusion**
Fleming College is committed to building diverse, equitable, inclusive, and accessible learning and working environments. We welcome those who would contribute to the further diversification of our Staff, our Faculty and our Administration including, but not limited to, women, racialized persons, Indigenous peoples, persons with disabilities, and persons of any sexual orientation or gender identity to apply.