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Learning and Development Advisor

2 weeks ago

Victoria, Canada Royal Roads University Full time

Reporting to the Manager, Workforce Development and Lifelong Learning, and working within a collaborative team environment, the Learning and Development Advisor is responsible to support the implementation and administration of programs and services for our competitive, leading edge and high quality educational courses and programs. The Learning and Development Advisor plays a lead role between faculty, contractors, students and internal and external RRU stakeholders. The Learning and Development Advisor supports the overall vision and contributions of the Professional and Continuing Studies unit by supporting the development and delivery of both credit and non-credit programming and providing personalized follow up with clients, students, and faculty.

Primary Position Outcomes
- Maintains and ensures positive, professional relationships with internal and external RRU clients;
- Schedules programs, services and events, ensuring adequate space and resources (pre-course tools and course materials) are available to the instructional staff;
- Ensures program/course requirements and timelines are met;
- Facilitates course and facilitator integration and determines if adjustments are required for the successful achievement of program objectives;
- Supports the design, development and implementation of PCS course calendar
- Manages and builds relationships with facilitators/faculty and oversees the coordination of the workflow;
- Works closely with the Centre for Teaching and Educational Technology to organize successful program delivery;
- Assists with the development of financial planning and monitoring of budgets with new and existing courses and programs;
- Assists with the hiring of instructional and administrative/casual staff including recruitment and orientation;
- Oversees all logistics (travel, location, parking, accommodations, materials, etc.);
- Creates, summarizes and assesses evaluation reports and debriefs with the facilitator(s) and provides input to the further enhancement/development of course/programs;
- Coordinates marketing activities, monitors social media and enhances website course information, as required;
- Coordinates events related to program delivery, as required;
- Provides positional leadership in working with a team of staff and Associate Faculty and oversee program participants.
- Job Requirements
- Degree in a relevant field and at least 5-7 years of experience in the areas of continuing education, client-centered service delivery, program development and administration; or equivalent combination of education & experience
- Knowledge and understanding of adult education requirements, principals, methods and processes
- Demonstrated knowledge and experience in the analysis, design, delivery, implementation and evaluation of learning and development opportunities for adults
- Exceptional communication and interpersonal skills including presentation skills, technical writing skills and learning technology trends and issues
- Ability to operate in an environment of deadlines and multiple priorities
- Strong diplomatic skills and the ability to exercise sound judgment
- Ability to liaise effectively with a wide variety of stakeholders, both internally and externally, and maintain a professional approach to working relationships and conflict resolution
- Demonstrated project management skills
- Advanced computer skills (including MS Office Suite, Elluminate, SharePoint, Social Media)
- Ability to work in a creative and driven, team-based, collaborative environment
- Previous experience in a continuing studies department within an academic organization would be considered an asset
- Knowledge of the International Coaching Federation (ICF) and understanding of executive coaching is an asset
- Additional Information
- This is a regular, full-time position working 37.5 hours per week. This position has been evaluated at MPT-C with a salary range of $76,430 (minimum) to $89,820 (midpoint) to $103,209 (maximum) per annum. Employment offers will normally be made between the minimum and midpoint of the range and are determined by knowledge, experience and internal equity. The University is pleased to offer a comprehensive benefit package. Royal Roads University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our faculty and staff including, but not limited to, women, visible minorities, Indigenous people, persons with disabilities and persons of any sexual orientation or gender identity.