26-2025 SAP On-site Worker

5 days ago

Ottawa, Canada Family Services Ottawa Full time

**26-2025 SAP On-Site Worker**:
**Permanent Non-Regular Part-Time (PNRPT)**

**ABOUT US**
Family Services is an accredited non-profit registered charity serving the Ottawa community for more than 100 years. At Family Services Ottawa, we provide services and programs that help make lasting improvements in people's lives. Everything we do at Family Services Ottawa is focused on helping our clients. Whether it is coping with stress and anxiety, adjusting to a divorce or separation, or support with the challenges of parenting or other family relationships, we have programs that can help. By helping the individuals who live in it, we help our community. There is nothing more satisfying than that

**ABOUT THE POSITION**

The Supervised Access Program Worker monitors and ensures coordination of the supervised visitation and exchange services for the supervised access program. The program worker supervises visits, ensures that the program guidelines are respected, assigns volunteer visit monitors to families, answers questions and concerns from clients and volunteer visit monitors, defuses potential conflicts, reviews observation notes, and collects and records program fees.

**ABOUT YOU**

You have a Minimum of a High School diploma with some post-secondary courses in the social services field.
- Two (2) years of related experience.
- Experience working with diverse populations based on (but not limited to) culture, race, socio-economic status, gender identity/gender expression, and sexual orientation.
- Some understanding and knowledge of child custody and access
- Experience and knowledge of child-centered interventions.
- Some knowledge of domestic violence and the grieving associated with family separation and conflict
- Non-violent crisis intervention skills
- Basic first aid is an asset
- Skilled at building rapport with families and children; strong interpersonal skills
- Expertise in problem-solving in a fast-paced service environment
- Skilled at maintaining accurate records
- Bilingual (French and English) is preferred

Legal entitlement to work permanently in Canada.

Vulnerable Sector Check satisfactory to FSO
- Subject always to FSO's duty to accommodate under the Ontario Human Rights Code

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