Operations Manager

5 hours ago

Brampton, Canada RND TRADERS INC. Full time

**About Us**

We are a small but fast-growing business specializing in **money transfer and remittance services**. We are committed to providing secure, compliant, and reliable financial solutions to our clients both locally and internationally.

As we continue to grow, we are seeking a dedicated and detail-oriented **Operations Manager - Administrative Services** to oversee our day-to-day office operations and ensure we remain compliant with all financial and regulatory requirements.

**Key Responsibilities**
- Plan, organize, and manage administrative functions that support our financial services, including **compliance, records management, HR, purchasing**, and **vendor coordination**.
- Direct and support staff involved in handling **financial transactions, reporting, customer documentation**, and other back-office processes.
- Ensure compliance with **FINTRAC**, **AML (Anti-Money Laundering)** policies, and other relevant financial regulations.
- Maintain and manage operational budgets for supplies, systems, and services.
- Prepare regular **reports, internal audits**, and compliance updates for ownership/management.
- Assist in the **recruitment, onboarding, and training** of new administrative and operations staff.
- Identify opportunities to **streamline workflows** and improve internal processes for better efficiency and accuracy.

**Qualifications**
- Post-secondary education in **business administration, finance, or a related field**.
- Minimum **2 years of experience** in an administrative or operations management role, ideally in **financial services, remittance, or banking**.
- Strong understanding of **regulatory compliance**, particularly in money services businesses (MSBs).
- Hands-on, organized, and able to manage multiple responsibilities in a small team.
- Excellent communication and leadership skills.
- Familiarity with financial software and basic accounting or reporting tools is an asset.

**What We Offer**
- A chance to work in a **trusted and community-focused financial service**:

- A **collaborative environment** where your input is valued
- Opportunities for **growth and skill development**:

- Competitive salary based on experience
- Flexible and supportive team culture

**How to Apply**

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

**Job Types**: Full-time, Permanent

Pay: $37.80-$39.00 per hour

Expected hours: 40 - 60 per week

Application question(s):

- How many years of experience do you have managing operations for a financial institute or a similar business?

**Experience**:

- Data entry: 3 years (required)
- Customer acquisition: 3 years (required)
- Customer service: 3 years (required)
- Financial services: 2 years (required)
- Operations management: 2 years (required)

Work Location: In person

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