Customer Enrollment

2 weeks ago

Kitchener, Canada Solutions By Svhr Full time

The Customer Enrollment position is responsible for providing outstanding customer service to clients in matters of both business to business and business to consumer operations. This position will provide clients general information regarding complex questions related to their accounts, policies and available services. This requires proficiency in both verbal and written communication.

**Benefits of working with us**:
Weekly Pay and Uncapped Commission

Hybrid office with remote flexibility

$60k plus first year average income

Bonuses

Residual Income

Exceptional commission rates

Trip Incentives and other benefits

Full Training

**What are we looking for from you?**

Strong communication and interpersonal skills

A positive attitude and results-oriented work ethic

An ability to self-monitor progress on project goals and employ corrective actions as necessary

Demonstrated problem-solving skills

Results-oriented work ethic

Able to work both independently and within a team environment

**Job Requirements**:
Help customers using zoom, facetime, over the phone or in person

Serve as a customer service professional inputting order information, pricing, product information and catalog requests

Ensure delivery of excellent customer service through timely, accurate and professional communication

Work alongside executive staff members to streamline efforts

Learn our ERP system

**Job Types**: Full-time, Part-time, Permanent

**Salary**: $63,067.16-$88,206.69 per year

**Benefits**:

- Casual dress
- Company car
- Company events
- Company pension
- Dental care
- Disability insurance
- Discounted or free food
- Employee assistance program
- Extended health care
- On-site gym
- On-site parking
- Paid time off
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care
- Wellness program

Schedule:

- Evening shift
- Monday to Friday
- Weekends as needed

Supplemental pay types:

- Bonus pay
- Overtime pay
- Retention bonus
- Signing bonus
- Tips

Work Location: In person

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