Workforce System Representative
5 days ago
We look forward to hearing from you
**Position Highlights**
We are seeking four (4) temporary Workforce System Representatives to join our Workforce Services team for a minimum period of three (3) months. This position will be based out of the Surrey-Guildford Corporate Centre location.
Responsibilities will include:
- Maintaining and managing employee records through the Workforce Management system
- Administering and managing staff vacations, shift scheduling, other time-off requests and assigning extra hours/overtime
- Acting as a liaison with other departments to ensure employees receive the correct pay and entitlements
- Reviewing and reconciling time entries between the workforce management system and HRIS system, ensuring applicable policies are applied.
**Position Requirements**
To be successful in this role:
- You excel at interpreting complex systems and procedures
- You think critically and are able to investigate anomalies as they arise
- You are able to answer a high volume of inquiries from a variety of internal customers effectively
- Previous experience in an administrative role is preferred
- Experience with SAP/Success Factors is an asset
- Experience working in a union environment is an asset.
You pride yourself on your ability to communicate effectively with all levels in an organization. Focus on customer service through supporting user self-serve tools, multi-tasking, working under tight deadlines, as well as attention to detail are all key to your success in this role.
**Position Information**
**About us**:
At ICBC, it’s our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.
**Work arrangement defined**:
- **
Hybrid 8**- you will work a minimum of 8 days in a 4-week period at your primary office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.
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