Logistics & Qc Supervisor

Do you love to compete? Are you hungry for achievement? Are you an ‘A’ player? Do you want to work with other ‘A’ players? For a company where culture is nurtured and managed as a critical source of advantage? Where every employee knows and cares about direction and strategy? AML Oceanographic has clocked average annual growth of more than 20% over the past 8 years. How? Most importantly, we’ve built a team that provides outstanding service and truly cares about our customers. AML has a market reputation for two things: - Going to the ends of the earth to make our customers successful, and - Bringing fresh ideas to an established market We manufacture ocean sensing solutions - sensors, instrumentation, and deployment systems - for business and government customers on all seven continents. As a hi-tech business, our technical team includes experts and engineers with experience in the acoustic, mechanical, electrical, software, and embedded software domains. We operate from locations at either end of Canada: Halifax (Dartmouth) on the Atlantic Coast, and Victoria on the Pacific Coast. At AML, we do things a bit differently. Think daily huddles. Think Rockefeller Habits, Scaling Up, and the One Page Plan. Think town hall meetings with on-the-fly question & answer sessions. If you are familiar with these concepts - or they interest you - then you might be a fit for AML. **The mission of this role is “Outstanding quality delivered without delay”** **Functional Accountabilities**: **Cash Flow Focused** Operates with business unit cash flow as the #1 priority. Proactively resolve any issues that interfere with shipping on time, and escalates if they cannot be quickly resolved. Understanding of financial measures and what impacts them. (Execution) **Department Performance** Ensures that >95% of instrumentation orders scheduled for the week are shipped (customer delays notwithstanding). Advocates for resources to achieve targets, where necessary. **Quality Driven** External: Ensures accurate fulfillment of orders. Out-of-box instrumentation failures are < 1% of orders. Internal: Tracks and proactively reports quality Issues to internal stakeholders. Find ways to prevent quality issues before final QC. **Refines the Team** Exemplifies AML's values and works to ensure team members exhibit the same. Promotes AML's 7 Systems, performs regular 1:1 meetings with staff, and provides input into reviews. (Culture & People) **Smooth Operations** Works ahead to ensure fulfillment plans for the current week run smoothly, and quickly resolves any shipment issues. Proactively seeks out and eliminates future issues. Maintains TDG certification. (Execution) **Process Owner** Owns the creation and implementation of QC, fulfillment, and shipping processes and fomenting a culture of continuous improvement. (Execution) **Key Competencies**: **EQ (Emotional Intelligence)** Ability to use and manage emotions in ways to communicate effectively, overcome challenges, and navigate conflict. Can assess this ability in others. **Logistics Expertise** Experience with import/export documentation, regulations, and requirements. Understanding of commercial invoices, trade agreements, and reporting requirements. Experience with freight forwarders and international couriers. **Communication Skills** **ERP Knowledge** Fluent in ERP aspects pertaining to orders and fulfillment. Able to align physical and electronic processes. **Influencer** Ability to win friends and influence people; Consensus builder, conflict resolver, and relationship builder. **Assessment of Others** Able to assess others against AML's rubric of Values and Performance; Can identify gaps in abilities and make recommendations for improvement. **Decision Making** Quickly synthesizes information to make informed decisions. Can assess and balance competing interests. **Problem Solving** Out of the box thinking; able to find creative solutions to problems. Strives to find a path forward despite obstacles. **Product Knowledge** Knowledge of AML's instrumentation and senor product lines. Ability to troubleshoot technical issues. Can explain potential issues to non-technical stakeholders. **Salary**: $55,000.00-$68,000.00 per year