Manager, Data Systems Analytics

**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** **Key Functions**: - Responsibility (utilization of company assets) - Execute full management and control of IT systems, hardware and software resources and ensuring these resources are fully operational for the FDA Team; - Plan, procure, develop and manage all required resources within the Flight Data Analysis laboratory including managing all computer systems, unique hardware, desktops, laptops, the internal network and wireless system and all server equipment; - Manage system software, including operating systems and anti-virus programs, and set-ups as well as monitoring all systems and processes to ensure system operations and integrity. Lead discussions with the Managed Service Provider to keep all systems current and operational; - Manage and direct all required technical activities due to contractual provisions that restrict AC IT resources from accessing or supporting FDA; fully assume this responsibility for FDA; - Upgrade, improve, modernize and to deploy the means to oversee all FDA resources, equipment and processes to manage and collect flight data from the Flight Data Analysis fleets; - Design, develop and modernize, as technology allows, the processes to analyze flight data and identifying adverse trends and safety issues; - Provide a unique, robust and comprehensive means to manage the processes and track the success of data transfers and notifications for Air Canada Maintenance regarding aircraft faults and deviations regarding aircraft systems; - Provide guidance, direction and advice to the Air Canada Gatekeepers regarding the sensitive exceedance flights requiring further review; Manage, improve and update Air Canada Flight Data Analysis aircraft data maps and recommend and coordinate suggested changes and improvements to the full range of data maps; Direct and manage the FDA "Application Suite Help" to describe, in detail, the operation and functions of the FDAAS system. Manage and revise the tool and provide direct support and assistance to users; Manage and support the operation of the "Animatrak" to record and manage flight data animation requests that can be used for flight safety investigation or for crew debriefings; - Manage the technical process governing the entry of inputs and evidence from the FDA Analysts and Pilot Gatekeepers concerning the daily flight review. Manage the identification of safety trends and employ this data to support Fleet Meetings and Flight Operations Safety Board; - Direct, manage and execute requests from other FDA team members and senior management for additions and changes to data analysis programming, websites and third party software; - Manage the Flight Data Analysis Program's specific fleet event set and master list of parameters and direct and manage required changes to these documents and programs; - Direct and develop unique weekly, monthly, quarterly and ongoing system reports tailored to the needs and requirements of Air Canada, Senior Management, Flight Operations, Maintenance, Business Intelligence and other clients; - Develop and present comprehensive briefings, including recommendations and suggested operational improvements, to Senior Management, Fleet Managers and selected audiences concerning Flight Data Analysis findings, risks and concerns; - Manage the process to ensure a 24/7 capability to respond to unexpected / short notice taskings for data analysis and maintenance reviews to prevent unnecessary aircraft downtime and operational delays; - Manage the FDA Service contract with the Vendor Staff regarding work products and audit the quality of the Vendor's work and support services, as appropriate, on an ongoing basis; - Approve, establish and manage a series of coordinated briefings, visits and inspections of the Flight Data Analysis Department as required; - Lead, direct and manage all aspects of FDA Program Security including monitoring the actions of internal and vendor staff, data access requests, sharing of data and data usage to ensure the Program remains in full compliance with the Air Canada-Air Canada Pilot Association MOU, established and agreed principles and standard operating protocols. Develop, deploy and manage IT security audits on the Operating System and related FDA software as appropriate; - Manage the provision of direct FDA IT and software support to FDA and non-FDA staff, including Maintenance, Flight Operations, Business Intelligence and ACPA personnel, in order that these Departments can effectively employ FDA resources. Design and Develop lesson plans to assist Business Intelligence, Maintenance and Fleet staff to performing data mining / data query operations as appropriate; - Manage the process to develop tailored Flight Data solutions for internal an