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Sales Associate

2 weeks ago


Ottawa, Canada Buy Buy Baby Full time

Our mission at buybuy BABY is to make it easy for our customers, and our associates, to feel at home. We’ve made enhancements to our store environment and implemented health and safety best practices to ensure a clean and safe shopping environment for customers and a safe workplace for our associates.

The Sales Associate is expected to engage customers to determine their needs and direct them to the appropriate merchandise while providing product knowledge and offering additional goods and services. In this role you will be expected to meet sales and productivity goals and you will work directly as a consultant to customers who want to create wedding and gift registries.

**Key Responsibilities**:

- Engage customers in a courteous, helpful, and respectful manner, promptly and politely responds to customer inquiries and customer requests for support
- Escort customers to appropriate merchandise
- Explain basic features of merchandise to customers
- Resolve customer issues and escalates issues as necessary to ensure customer satisfaction
- Organize and straighten merchandise areas on the sales floor
- Process customer transactions through the register as required
- Assist customers in creating registries, as needed
- Execute price changes and sign changes as needed
- Perform additional, sometimes specialized duties as required by business needs including, but not limited to, stocking, freight processing, fulfillment, and price changes, cart retrieval and cashiering

**Education/Experience/Qualifications**:

- High School diploma or equivalent
- 1 year of retail experience desired
- Effective communication and customer service skills
- Readily adjusts schedule, tasks, and priorities when necessary to meet business needs

**Phone**:1-844-MYHRSC1
- An Equal Opportunity Employer_
- It is the policy of Bed Bath & Beyond Inc. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law._