Call Centre Customer Service Agents

2 weeks ago

Dartmouth, Canada TigerTel Full time

**We are looking for Customer Service Superstars that are motivated and performance-driven**

**More importantly, we are looking for the RIGHT people to fill these unique and important**

**In-Office positions**

At **TigerTel**, we answer incoming phone calls from our clients. We professionally greet callers, provide and request required information, document information and transfer incoming calls or take messages as necessary. We also relay and route critical messages to on-call personnel by prioritizing emergency calls, paging individuals to inform of emergencies and utilizing call center tools to ensure the right person receives the right message at the right time. Again, we provide INBOUND customer support only - we are not a telemarketing center.

Our jobs require people that are very detail oriented. We handle calls for a large number of accounts and so there is always a lot of activity and new challenges to face and resolve daily

**Key Responsibilities**
- Managing inbound phone calls from our clients (we are not a telemarketing centre)
- Professionally greet callers, provide and request required information
- Relay and route critical messages to on-call personnel by prioritizing emergency calls
- Responding to customer requests professionally and with accurate information

**General Job Requirements**
- Welcoming tone/voice with an upbeat hospitality is a must
- Strong and professional communication in English
- Strong professional command of written and spelling grammar
- Computer skills in a Windows-based environment
- Punctual with great attendance
- Fast learner and be able to type well (at least 35 words per minute)
- Punctual / Dependable
- High school or equivalent (preferred)
- Be a 'team player'

**Compensation**

**_ $16.42 per hour_**

**Our Benefits for Full Time Employees Include**:

- RRSP with (company matching)
- Dental Insurance
- Health Insurance
- Paid Time Off
- Vision Insurance

**Benefit Conditions**:

- Waiting period may apply
- Only full-time employees eligible

**Shifts Offered**:

- Full Time (40 hours) work week
- Various Shifts available
- You must be available to work weekends

  • Call Centre Customer Service Agents

    1 day ago

    Dartmouth, Canada TigerTel Full time

    **We are immediately hiring for Part Time Customer Service Agents **to join our team of incredible people!** **T**igerTel is looking for positive and professional Customer Service Agents to join our growing team. In this role, you will be our customers' first point of contact, responsible for delivering a best in class customer support experience, and your...

  • Call Centre Agent

    7 days ago

    Dartmouth, Canada Directors Choice Full time

    **Inbound Call Centre Agent** We answer incoming phone calls for our clients. We professionally greet callers, provide and request required information, document information and transfer incoming calls or take messages as necessary. We also relay and route critical messages to on-call personnel by prioritizing emergency calls, paging individuals to inform...

  • Customer Service Agent

    2 weeks ago

    Dartmouth, Canada TigerTel Full time

    Join TigerTel as a Customer Service Agent!Location: Dartmouth, NDAre you an enthusiastic communicator with a keen eye for detail? TigerTel is a 24/7 answering service for commercial and medical clients, and we're looking for Customer Service Agents to join our growing team in Dartmouth. We are seeking team members who are passionate about building a lasting...

  • Customer Service Agent

    7 days ago

    Dartmouth, Canada TigerTel Full time

    **Join the TigerTel Team with our Hybrid work schedule working from our office in Beautiful Dartmouth, Nova Scotia and from your own home!**: We are searching for passionate individuals to join our team as **Full-Time Customer Service Agents** in our Dartmouth, Nova Scotia location. As a vital part of our 24/7 call center, you will provide exceptional...

  • Customer Service Agent

    7 days ago

    Dartmouth, Canada TigerTel Full time

    **Join the TigerTel Team!** We are searching for passionate individuals to join our team as **Full-Time Customer Service Agents** in our Dartmouth, Nova Scotia location. As a vital part of our 24/7 call center, you will provide exceptional service to both commercial and medical clients. **Here's what you can expect**: **Schedule**: - 4-day work week with...

  • Bilingual French Customer Service Agents

    1 day ago

    Dartmouth, Canada TigerTel Full time

    **Nous sommes à la recherche de représentant du service à la clientèle courant bilingue anglais/français à Temps Plein - Agents internes** Map Communications 33, promenade Alderney, bureau 240 Dartmouth (N.É.) B2Y 2N4 Salaire de départ **23$ de l'heure** Êtes-vous à la recherche d'une entreprise à laquelle vous pouvez croire et qui est prête...

  • Customer Support Agent

    2 weeks ago

    Dartmouth, Canada TigerTel Full time

    **If You Are An Amazing Customer Support Agent, We Want You!** **We are immediately hiring for Full Time Customer Support Agents to join our team of incredible people!** **Directors' Choice **is the premier provider of answering services to the North American funeral industry, and is looking for positive and professional Customer Support Agents to join our...

  • Customer Service Agent

    2 weeks ago

    Dartmouth, Canada Soprema Full time

    Diploma None - Shift Day - Job status Permanent - Workplace Dieppe or Dartmouth - Work timetable Full-time - Years of experience 3 to 5 years - Rate To be discussed - Date according As soon as possible **Why should you join our team?**: - Participation in profit sharing - Shutdown at Christmas and all paid holidays - Flexible insurance program (80% paid by...

  • Call Center Agent

    2 weeks ago

    Dartmouth, Canada TigerTel Full time

    **Be the Friendly Voice for Businesses and Healthcare Providers at TigerTel! (Dartmouth, NS)**: **Do you thrive in a fast-paced environment where you can make a real difference?** TigerTel, a vibrant 24/7 answering service supporting commercial and medical clients, is seeking passionate Customer Service Agents to join our growing team in beautiful...

  • Overnight Customer Service Representative

    7 days ago

    Dartmouth, Canada TigerTel Full time

    **Hiring Full Time Overnight Bilingual French Call Centre Customer Service Agents - Work from Home** Are you looking for a company you can believe in and are ready to put 100% effort into making things happen? Are you looking for a company that believes in you and wants to help you take care of your career goals? Are you able to do what is necessary to...