Customer Service Agent

4 days ago

Dartmouth, Canada TigerTel Full time

**Join the TigerTel Team**

We are searching for passionate individuals to join our team as **Full-Time Customer Service Agents** in our Dartmouth, Nova Scotia location. As a vital part of our 24/7 call center, you will provide exceptional service to both commercial and medical clients.

**Here's what you can expect**:
**Schedule**:

- 4-day work week with **consistent scheduling **(including one weekend day)
- 11-hour shifts with two 30-minute breaks
- Set schedule will be determined upon hire

**Availability**:

- Our office is open from 8:00AM-11:30 PM AST and we are looking for those that can work within this availability
- Must live within a reasonable distance to the office
- ** Office/Work From Home Blend**:

- After 30 days of in-office training, work two days in the office and two days from home
- We provide all necessary equipment

**Responsibilities**:

- Provide exceptional customer service through phone calls
- ** Fast-**moving** environment, no sales involved**:

- Strong communication and data entry skills
- Ability to speak clearly and comprehend information effectively
- Familiar with medical terminology a plus

**Benefits**:

- Hourly rate of **$18.50**:

- Benefits package including medical, dental, vision, paid time off, and RRSP with company matching
- ** Friendly and supportive work environment**

**Requirements**:

- Proficient understanding of the English language with excellent grammar and spelling
- Computer skills proficiency in a Windows environment
- Reliable internet access with **wired connection (no Wi-Fi)**:

- Ability to work independently and as part of a team
- Positive attitude and a willingness to learn

**Do you have a passion for customer service and thrive in a fast-**moving **environment? We want to hear from you

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