IT Systems Administrator

Lattice Overview:
There is energy here energy you can feel crackling at any of our international locations. It’s an energy generated by enthusiasm for our work, for our teams, for our results, and for our customers. Lattice is a worldwide community of engineers, designers, and manufacturing operations specialists in partnership with world-class sales, marketing, and support teams, who are developing programmable logic solutions that are changing the industry. Our focus is on R&D, product innovation, and customer service, and to that focus, we bring total commitment and a keenly sharp competitive personality.

Energy feeds on energy. If you flourish in a fast paced, results-oriented environment, if you want to achieve individual success within a “team first” organization, and if you believe you can contribute and succeed in a demanding yet collegial atmosphere, then Lattice may well be just what you’re looking for.

Responsibilities & Skills:
**Responsibilities**:

- Monitor and maintain O365 admin center to ensure efficient user management, access control, and license management.
- Administer Active Directory, including user management, security groups, organizational units, and group policy objects.
- Configure and manage Group Policy to enforce security policies, software deployments, and system configurations across the network.
- Collaborate with cross-functional teams to ensure system availability, performance, and security.
- Monitor system logs and conduct regular system audits to identify and resolve any security vulnerabilities or performance issues.
- Participate in the planning and implementation of IT infrastructure projects, including upgrades, migrations, and system integrations.
- Willingness to work outside of business hours during a business impacting emergency or when deadlines need to be met.
- Stay up to date with industry trends and best practices related to IT systems administration and recommend improvements to enhance system efficiency and security.
- Provide advance level support, both on-site and remotely when needed regarding hardware, software, IP Phones, Printers/Copiers and video conferencing.
- Documenting all aspects of work performed in the ServiceNow ticketing system
- PC Image and setup computers.
- Provide basic technical onboarding for new hires.
- Create technical documentation and knowledge base articles.
- Plan and implement systems automation as required for better efficiency.
- Be well organized and highly efficient when managing your work.
- Work within tight timelines with awareness of impacts on the organization and resolve problems in a timely manner.

**Qualifications**:

- 4+ years of Systems Administrator experience or similar role.
- In-depth knowledge and hands-on experience with O365, O365 admin center, Exchange Online, Microsoft Intune, Active Directory, Group Policy, Microsoft Teams, and VOIP phone systems.
- Understanding of network protocols, TCP/IP, DNS, DHCP, and other related technologies.
- Working knowledge of ServiceNow or other similar ticketing tool.
- Working knowledge of MS Intune to configure settings/policies, administer and troubleshoot devices (windows, iOS, Android).
- Moderate to advanced knowledge of Active Directory/GPO/2FA/PowerShell - automation scripts.
- Working knowledge of video conferencing technology (Teams, Zoom) to provide support in conference rooms.
- Ability to prioritize and manage multiple tasks in a fast-paced environment.
- Ability to work independently and be a “self-starter”.
- Excellent problem-solving skills and the ability to analyze and resolve complex technical issues.
- Strong communication and interpersonal skills to collaborate effectively with team members and end-users.
- Relevant certifications (e.g., Microsoft Certified: Azure Administrator Associate, Microsoft 365 Certified: Messaging Administrator Associate) are highly desirable.

**Benefits**:
Lattice recognizes that employees are its greatest asset and the driving force behind success in a highly competitive, global industry. Lattice continually strives to provide a comprehensive compensation and benefits program to attract, retain, motivate, reward and celebrate the highest caliber employees in the industry.

Lattice

Feel the energy.