Sales and Service Coordinator

1 week ago

Kenora, Canada Prairie Mobile Communications Full time

_**Who says you can't have the best of both worlds? Are you looking for an exciting opportunity to work and live in a place known for its gorgeous and serene environment?**_

**The Role**:
**Key Duties**:

- Serve as the first point of contact for customers and respond to inquiries regarding radio products, installations, and repairs.
- Develop solid relationships by consistently delivering excellent customer service with existing and new customers.
- Coordinating and supporting the Sales and Service team operations at the branch
- Assist customers by troubleshooting radio problems in collaboration with Sales and/or Service Departments.
- Take pride in your work and work space, maintaining a professional, neat, and tidy front showroom, workstation, and warehouse area.

**Qualifications**:

- High School Diploma or equivalent.
- Experience in customer service/office administrative experience or a similar front desk role.
- Experience in a technical service industry is an asset.
- Sales experience is an asset.
- Strong oral and written communication skills.
- Superior time management, multitasking, and organization skills.
- Ability to work independently as well as part of a team.
- Proficiency with Microsoft Office 365 (Word, Excel, Outlook, Teams) and the Internet.
- Working knowledge of ERP and/or customer relationship management (CRM) software is an asset.
- A valid driver’s license is required with access to reliable transportation.

**Benefits and Perks**:

- **Stability, **we are currently **celebrating 55 years in business**:

- **Monday to Friday 8:00AM to 5:00PM schedule.**:

- Comprehensive benefits include extended health, dental, vision, and more.
- RRSP matching and Educational Assistance Program.
- Continued coaching and support to succeed in your role.
- Respectful workplace environment driven by our company culture and values.

**Find your fit and help us connect people to what’s important to them.**
- Prairie Mobile Communications is an equal opportunity employer. We thank all applicants for their interest. Only those selected for interviews will be contacted._

**Job Types**: Full-time, Permanent

**Benefits**:

- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Store discount
- Tuition reimbursement
- Vision care

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Kenora, ON: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

**Experience**:

- sales: 1 year (preferred)

Licence/Certification:

- Driver's License (required)

Work Location: One location

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