Security Manager

2 days ago

Winnipeg, Canada Paladin Security Full time

Security Manager
**Position Overview**

The Security Manager is responsible for the overall leadership, training, discipline, and implementation of site-specific Standing Operating Procedures (SOPs). This position requires full ownership of scheduling and operational oversight on a 24/7 basis, ensuring all directives provided by the client are achieved promptly and effectively. The Security Manager also plays a key role in maintaining team morale, welfare, and performance standards across the site.

**Essential Job Functions**
- Ensure all services delivered by assigned staff align with client expectations, Paladin’s Code of Ethics, and company standards.
- Manage and respond to emergencies in a timely, professional, and effective manner.
- Ensure all security staff are fully trained and familiar with Post Orders and Standing Operating Procedures.
- Oversee and coordinate training for new and existing staff, including all company-mandated programs.
- Verify that all security personnel complete their onboarding and required training within the first month of employment.
- Ensure all guards are properly trained in report writing and documentation standards.
- Address and resolve on-site personnel issues through effective conflict resolution and internal investigations.
- Remain accessible to assist with emergency calls or site needs outside of standard working hours.
- Provide consistent monitoring and support to the site team to ensure operational excellence.
- Maintain appropriate staffing levels to ensure 24/7 security coverage of the site.
- Review, complete, and submit all required reports accurately and within the timelines defined by the client or company standards.
- Maintain comprehensive knowledge of site-specific SOPs, National Standards, and Post Orders.
- Demonstrate detailed operational knowledge of the site’s Fire Safety Plan.
- Conduct probationary and annual evaluations for all security personnel under supervision.
- Perform after-hours quality control checks to verify that security patrols and site coverage meet required standards.
- Ensure all team members maintain professional appearance and behavior in accordance with Post Orders and Paladin’s dress code policy.
- Confirm that the Security Desk maintains updated Occupational Health and Safety (OHS) manuals at all times.

**Required Skills and Qualifications**
- Minimum of two (2) years of experience in the security industry.
- High school diploma (Grade 12) or equivalent.
- At least two (2) years of experience in a front-line supervisory role within a medium to large organization.
- Strong communication, organizational, and client service skills.
- Demonstrated leadership, including the ability to coach, mentor, and motivate team members.
- Proven ability to build and maintain effective working relationships with both internal colleagues and external clients.
- Commitment to teamwork, collaboration, and achieving shared objectives.
- Strong analytical, problem-solving, and decision-making abilities.
- Ability to work a full-time day shift (Monday to Friday) with flexibility to respond to urgent or after-hours incidents when required.

**Application Method**

Paladin Security: Making the World a Safer and Friendlier Place because we **CARE**
The Paladin Difference starts with our people; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team, we want to meet you

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