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Hotel Receptionist

2 weeks ago

MontTremblant, Canada Auberge Sauvignon Full time

or equivalent experience
**Business Equipment and Computer Applications**:

- Word processing software
- Internet
- Central reservation system (CRS)
**Work Setting**:

- Hostel
**Specific Skills**:

- Take, cancel and change room reservations
- Register arriving guests and assign rooms
- Provide information on hotel facilities and services
- Process guests' departures, calculate charges and receive payments
- Perform light housekeeping and cleaning duties
- Investigate and resolve complaints and claims
- Balance cash and complete balance sheets, cash reports and related forms
- Answer telephone and relay telephone calls and messages
- Provide general information about points of interest in the area
- Follow emergency and safety procedures
- Provide customer service
- Assist clients/guests with special needs
- Maintain an inventory of vacancies, reservations and room assignments
**Security and Safety**:

- Credit check
- Criminal record check
**Transportation/Travel Information**:

- Own transportation
- Own vehicle
- Valid driver's licence
**Work Conditions and Physical Capabilities**:

- Attention to detail
- Standing for extended periods
**Work Location Information**:

- Rural area
- Staff accommodation available
**Health benefits**:

- Disability benefits
**Long term benefits**:

- Group insurance benefits
- Life insurance
- Registered retirement savings plan (RRSP)
- Long-term care insurance
**Other benefits**:

- On-site housing options
- Free parking available
**Screening questions**:

- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Are you currently a student?
- Do you have previous experience in this field of employment?