Home Support Supervisor

2 weeks ago

Vancouver, Canada Greater Vancouver Community Services Society Full time

**GREATER VANCOUVER COMMUNITY SERVICES SOCIETY** is a non-profit organization with more than 40 years’ experience providing quality community care services.

We currently have a vacancy for a **Full-Time Home Support Supervisor**. We are seeking a highly organized and customer-service oriented professional to assume this challenging role planning and scheduling services for our Home Support clients. In addition to using Procura, a healthcare-specialized scheduling system, this position involves constant telephone communication with staff, clients, case managers, and other stakeholders involved in our clients' care. It is an integral role in the operations of our program.

**Schedule**: 06:30 am - 02:30 pm, Monday - Friday, 37.5 hours per week

**Salary**: starting from $25.27/hour + comprehensive benefits package

**Qualifications**:

- Strong leadership & mentoring abilities
- Excellent communication and problem-solving skills
- Customer service focus
- Ability to multi-task while handling high call volumes and time pressure
- Knowledge of Vancouver's streets and geography is an asset.
- Minimum of two (2) years' recent related experience, including some supervisory experience.
- A post-secondary certificate in a related field, such as healthcare or administration, or an equivalent combination of training, education, and experience is preferred.

**Job Types**: Full-time, Permanent

**Salary**: $25.27 per hour

Schedule:

- 8 hour shift

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