Project Manager

**Who We Are**:
F12 was built by uniting IT consulting firms from across Canada around a common vision - to combat risk and complexity by continuously crafting business technology platforms that empower business leaders to focus and thrive. We aim to elevate IT conversations (from ingredients to outcomes) and deliver fully designed solutions where there are no bad options.

**General Description**:
Look no further if you seek the fast lane into an IT career or wish to supercharge your professional development. You will collaborate with a diverse team and gain exposure to technology services in scores of businesses; your resume will become rich with experience and accomplishments. F12 is on a mission to elevate our employees. We are doing this by building and retaining an elite team of IT professionals equipped to delivery unmatched service to Canadian business leaders and their teams. We value humble service, self-improvement, hard work, and we are looking for like-minded-minded individuals to join us on our journey.

**The Position**:
Reporting to the Director, Project Services, Project Managers at F12 are responsible for the delivery of our largest and most complex engagements. Their responsibilities include all project management, scheduling, client communication, and internal process meetings. The Project Manager ensures the project technicians’ time is used effectively and the project is kept within the budget and time allotted. This is achieved through creation of key project deliverables and closely measuring the project process through completion. The Project Manager will have a fully decentralized team of Project Technicians to schedule and coordinate. Developing strong relationships with the Project Team members and other internal departments is key to success in this role.

**Responsibilities**:

- Project Management:_
- Manage the planning and execution of client projects within their region.
- Maintain a project portfolio ensuring consistent progress toward deliverables.
- Successfully guide projects through delivery phases: Planning, Execution, Monitoring, Closure
- Manage stakeholder communications during all phases of the project process.
- Ensure project objectives and deliverables are clear.
- Ensure client is updated on progress regularly.
- Ability to successfully communicate project plan, deliverables, and updates to various stakeholder roles.
- Effectively manage scope creep utilizing strong change management procedures
- Work with internal teams to ensure services are properly assigned, and client contracts/invoices are current and accurate.
- Manage project calendar and input regular updates/notes in internal tools.
- Resource Management:_
- Manage resource tasks and delivery timelines while assigned to client projects.
- Manage technical project resources.
- Efficiently schedule projects using Critical Path methodology
- Maintain F12 quality though excellent service delivery.
- Schedule and run all project related meetings with project team and stakeholders as required.
- Meetings include planning, update, closure, lessons learned.
- Improve project delivery process.
- Schedule post project analysis
- Evaluate project results, identify problems, uncover trends.
- Project Management Office:_
- Responsible for Project Process and Project Results
- Work with the Solution Design team on developing/reviewing Project Charters
- Ensure national standard policies and procedures are being followed by the Project Team
- Project Managers may participate in Sales workshops to initiate a relationship with the onboarding client earlier in the process.

**Requirements**:

- Project Management experience, preferably in an IT Managed Services environment where project delivery requirements spanned multiple engagements and client accounts.
- PMP Certification is an asset.
- Technical Project Management Experience (Virtualization, Server Implementation, IT Infrastructure Projects)
- Proven Project Management experience in managing technical resources.
- Excellent verbal and written communication skills
- Excellent client-facing and internal communication skills
- Strong organizational skills
- High level of computer proficiency (industry experience an asset)
- Ability to multi-task
- Highly detail oriented
- Formal training/certification in Project Management (may include ITIL certifications)

**Desired Competencies**:

- Strategic Thinking
- Influencing through Communication
- Business Analytics
- Industry Knowledge
- Operational Knowledge
- Management Skills
- Technical Capacity

**What You Can Expect from Us**:
We take pride in our forward-thinking, dynamic culture that champions diversity and inclusivity and fosters a respectful working environment. We also want to make sure that however you get IT done in all parts of your life, we’ve got your back. Here are some of the components of our total rewards plan:

- Health Spending or RRSP Matching
- Three weeks vacation plus extra Flex Days
- Reim