Director, Small Business Solutions

We’re searching for a Director, Small Business Solutions (Commercial Insurance). Are you searching for new possibilities?
Westland Insurance Group Ltd. has an exciting opportunity for a Director, Small Business Solutions at our Calgary East Village Office. Are you an expert in commercial insurance with advanced technical skills? Are you passionate about mentoring and sharing your knowledge with Small Business Advisors? Do you excel in leading by example, problem-solving, planning, and employing both critical and creative thinking?
Westland is committed to continuous learning where employees can grow their potential and write the stories of their careers. Financial assistance is available for approved work-related training/development courses leading to certification, and programs that offer professional development, including seminars and conferences.
Discover what’s possible, with Westland.
The Westland story is all about growth, and that means plenty of possibility for everyone on our team. Every day, Westland proves that building a great business means taking care of clients, communities, and each other with equal commitment. As we continue to open new doors, we're inviting amazing people like you to join us.
As a Director, Small Business Solutions, you will lead a team of Business Advisors in several offices, providing leadership and oversight in connection with sales and service processes across the region. You will assist in representing Westland Insurance Group Ltd. to the Alberta insurance market and implement and support Westland’s key initiatives and goals.
Interested in learning more?
**Why you'll love Westland**:

- An open, flexible and welcoming workplace
- Plenty of opportunities to grow and learn
- Autonomy to drive your own success
- Be part of our inclusive culture, alongside an extraordinarily talented community of people with a wide variety of backgrounds
- A total rewards program that takes care of your financial, physical, and mental health
- Flexible paid Values Days to celebrate days important to you
- Paid Volunteer Days for employees as part of Amplifying Communities, a program to support causes that matter most to our employees and clients

**Why we’ll love You**:

- You excel in leading teams to successfully execute organizational objectives, sales, and service goals.
- Sincere and personable, your strong verbal communication skills help you explain complex information in a clear and simple manner.
- You have a passion for mentoring and developing commercial insurance professionals.
- Building authentic relationships comes naturally to you, and you have a proven track record of cultivating strong connections with insurance markets.
- You're a master time manager, who can multi-task with the best of them, plus you demonstrate confidentiality and discretion.
- Ready to pivot - you adapt when priorities change throughout the day.
- A minimum of 5 years in commercial insurance account management and sales.
- Level 2 General Insurance License and willingness to get Level 3
- 3-5 years of leadership experience is preferable
- Bonus One of the CAIB, CIP, FCIP, and CRM designations

**Once here, you'll**:

- Lead a team of commercial lines Business Advisors, providing oversight, driving performance, and ensuring adherence to growth processes.
- Work with your team to support client retention and to deliver necessary account services.
- Partner with the marketing team to ensure high-quality submissions to markets.
- Work closely with our industry partners to deliver the best insurance solutions for our clients.
- Engage with clients, prospects, and insurance partners to support Business Advisors in delivering exceptional service.
- Set individual goals, provide consistent performance coaching, feedback, and identify and develop internal talent for future commercial segment roles.
- Have an inexhaustible curiosity to stay at the forefront of the insurance industry.
- Travel as necessary.

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Want to get to know each other better? Send your resume our way.
You belong here
We strive to be much more than a great place to work. Here, you join a collective of incredibly vibrant, purpose driven, and open-minded people. Every day, Westland proves that building a great business means taking care of communities, clients, and each other with equal commitment. You will be supported and respected for who you are and for the voice you add to the conversation.