Corporate Travel Advisor

4 days ago

Canada Direct Travel Full time

-Corporate Travel Advisor - Toronto, ON - Sabre - Hybrid or Remote

- Embark on the next step in your career journey with Direct Travel

- As a key member of the Canada West Region Team, the Corporate Travel Advisor will be responsible for the successful completion of comprehensive, accurate, cost-effective travel arrangements for Direct Travel clients within company policies utilizing corporate contracts and preferred suppliers in an efficient and professional manner.

This is a hybrid (currently three days in the office required) or remote position (dependent on distance from the Toronto Office).

Office Location is Toronto, Ontario, Canada.

- Expedition Expectations
Managing all aspects of client travel reservations.
- Developing creative solutions to serve client needs.
- Keeping up to date with industry developments.
- Fulfilling complex and unusual travel requests.
- Reviews all reservations for travel policy and procedure compliance
- Advising clients on lowest fare and routing option
- Ensures that all reservation files pass quality control prior to ticket issuance
- Follows all policy and procedures as outlined in the training manual
- Provides quality service to each corporate client
- Supports preferred vendor agreements
- Call backs to clients
- Researching client needs or special requests when required
- Supporting team members with client requests
- Solid knowledge of NORAM bookings
- Ability to act with absolute discretion
- This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, or efforts associated with the position
Passport to Success
Three (3) years’ experience as a corporate travel advisor
- Travel School Graduate preferred
- Experience with Domestic and Transborder reservations
- Hands on Car/ Hotel reservation knowledge
- Demonstrate in-depth knowledge of airline ticketing rules and regulations
- Extensive knowledge and experience on designated GDS- Sabre
- Excellent customer service ability
- Solid communications techniques
- Excellent attention to detail and accuracy
- Problem solver and ability to think ‘outside the box’ for customers
- Team player
- Ability to be flexible and multi-task
Benefits Onboard

In addition to Medical, Dental, and Vision benefits Direct Travel offers an employee rewards and recognitions program, Total Rewards Package which includes Wellness, Sustainability, DE&I initiatives, and Mental Health Support.

Our Brand Voyage: About Direct Travel

Direct Travel is an EOE/AA/Veteran/People with Disabilities employer._

If you're ready to chart a new course and advance your career with the valuable moments and travel experiences that await, we welcome you to submit your resume for consideration at Direct Travel.

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